HELP! Where did my site go???? It vanished...

[senorcosta]

My site disappeared! Well, most of it except for a small part of it on top. Also, I get the login screen for ADMIN, but when I log in there is only a white page. I checked my database in my CPANEL and it said its OK.

What happened? What do I do?
Thanks for your help

PS I have several other sites running CMSMS and have never had a problem. This site is under my Web Host Manager account with the others so it doesn't make sense. I could see if they ALL went...

[unknown]

It would seem there is quite a bit of information missing from your post.

Much as I wish it were true, I don't think anyone here has the gift of ESP.

Please. Share with everyone the details of your system/software.

[senorcosta]

CMSMS v1.2
Apache 1.3.37
PHP 4.4.6

It would seem there is quite a bit of information missing from your post.

Much as I wish it were true, I don't think anyone here has the gift of ESP.

Please. Share with everyone the details of your system/software.

[Pierre M.]

Hello,

what is recently in your http logS ?
What does your hosting provider say ?
SSH or FTP ?
Files still there ? Rights unchanged ? How is your config.php doing ? Can your switch debug to ON ?
What do you mean by "OK" for your database ?
Has your white page a source ?

Pierre M.

[tbuzz88]

Try repairing your database and if that works create a new database user used solely for cmsms and change your config.php

[senorcosta]

OK all,
PLEASE, I need to know what happened here. I LOVE CMSMS but my confidence in it has been shaken. Please read and I'll explain what happened and maybe you guys can figure it out.
-  I have a Web Host Manager acct at www.hostforweb.com. Basically its a re-seller acct.
- Under the main account, I have about 10 websites running
- Yesterday, OUT OF NOWHERE and WITHOUT TOUCHING ANYTHING, 3 of my CMSMS accounts disappeared. However, 1 is still functioning perfectly and another two old ones (website baker) are fine.
- Within the ones that disappeared, other databases exist which are working fine. For example, go to www.ssyso.com. Its gone now but the forum (www.ssyso.com/forum/) is running fine
- I checked all the databases in my control panel in phpMySql Admin and the check was "OK" for all and sunsequent "repair" didn't do a thing.
- ALL other databases running on my sites are fine. Only the CMCMS ones have been affected (???)
- I have been talking to my host (www.hostforweb.com) and they cannot see anything wrong anywhere.

MY DILEMMA: I run a nonprofit and chose CMSMS to re-do our website. We TOTALLY rely on it for funds, communications, etc. I need to know if it the CMSMS or something else. Like I said, I love it but I need an answer please.
** Below are answers to questions you all asked>>


Try repairing your database and if that works create a new database user used solely for cmsms and change your config.php
>Tried repairing to no avail

what is recently in your http logS ?
>>?? Don't know where or what they are....

What does your hosting provider say ?
>>They are stumped as I am

SSH or FTP ?
>> Uploaded through my control panel and unzipped

Files still there ? Rights unchanged ? How is your config.php doing ? Can your switch debug to ON ?
>> Files are there: Rights are unchanged: I switche$$ dDEBUG On but nothing happened

What do you mean by "OK" for your database ?
>> I did a check in CPANEL/MySQL
MySQL Account Maintenance
Checking Database
ssyso_cmsms is now being checked.
ssyso_cmsms.cms_additional_htmlblob_users          OK
ssyso_cmsms.cms_additional_htmlblob_users_seq      OK
ssyso_cmsms.cms_additional_users                   OK
ssyso_cmsms.cms_additional_users_seq               OK
ssyso_cmsms.cms_admin_bookmarks                    OK
ssyso_cmsms.cms_admin_bookmarks_seq                OK
ssyso_cmsms.cms_admin_recent_pages                 OK
ssyso_cmsms.cms_admin_recent_pages_seq             OK
ssyso_cmsms.cms_adminlog                           OK
ssyso_cmsms.cms_content                            OK
ssyso_cmsms.cms_content_props                      OK
ssyso_cmsms.cms_content_props_seq                  OK
ssyso_cmsms.cms_content_seq                        OK
ssyso_cmsms.cms_crossref                           OK
ssyso_cmsms.cms_css                                OK
ssyso_cmsms.cms_css_assoc                          OK
ssyso_cmsms.cms_css_seq                            OK
ssyso_cmsms.cms_event_handler_seq                  OK
ssyso_cmsms.cms_event_handlers                     OK
ssyso_cmsms.cms_events                             OK
ssyso_cmsms.cms_events_seq                         OK
ssyso_cmsms.cms_group_perms                        OK
ssyso_cmsms.cms_group_perms_seq                    OK
ssyso_cmsms.cms_groups                             OK
ssyso_cmsms.cms_groups_seq                         OK
ssyso_cmsms.cms_htmlblobs                          OK
ssyso_cmsms.cms_htmlblobs_seq                      OK
ssyso_cmsms.cms_module_album_albums                OK
ssyso_cmsms.cms_module_album_albums_seq            OK
ssyso_cmsms.cms_module_album_categories            OK
ssyso_cmsms.cms_module_album_categories_seq        OK
ssyso_cmsms.cms_module_album_category_listings     OK
ssyso_cmsms.cms_module_album_category_listings_seq OK
ssyso_cmsms.cms_module_album_pictures              OK
ssyso_cmsms.cms_module_album_pictures_seq          OK
ssyso_cmsms.cms_module_deps                        OK
ssyso_cmsms.cms_module_fb_field                    OK
ssyso_cmsms.cms_module_fb_field_opt                OK
ssyso_cmsms.cms_module_fb_field_opt_seq            OK
ssyso_cmsms.cms_module_fb_field_seq                OK
ssyso_cmsms.cms_module_fb_flock                    OK
ssyso_cmsms.cms_module_fb_form                     OK
ssyso_cmsms.cms_module_fb_form_attr                OK
ssyso_cmsms.cms_module_fb_form_attr_seq            OK
ssyso_cmsms.cms_module_fb_form_seq                 OK
ssyso_cmsms.cms_module_fb_ip_log                   OK
ssyso_cmsms.cms_module_fb_ip_log_seq               OK
ssyso_cmsms.cms_module_fb_resp                     OK
ssyso_cmsms.cms_module_fb_resp_attr                OK
ssyso_cmsms.cms_module_fb_resp_attr_seq            OK
ssyso_cmsms.cms_module_fb_resp_seq                 OK
ssyso_cmsms.cms_module_fb_resp_val                 OK
ssyso_cmsms.cms_module_fb_resp_val_seq             OK
ssyso_cmsms.cms_module_news                        OK
ssyso_cmsms.cms_module_news_categories             OK
ssyso_cmsms.cms_module_news_categories_seq         OK
ssyso_cmsms.cms_module_news_seq                    OK
ssyso_cmsms.cms_module_search_index                OK
ssyso_cmsms.cms_module_search_items                OK
ssyso_cmsms.cms_module_search_items_seq            OK
ssyso_cmsms.cms_module_templates                   OK
ssyso_cmsms.cms_modules                            OK
ssyso_cmsms.cms_permissions                        OK
ssyso_cmsms.cms_permissions_seq                    OK
ssyso_cmsms.cms_siteprefs                          OK
ssyso_cmsms.cms_templates                          OK
ssyso_cmsms.cms_templates_seq                      OK
ssyso_cmsms.cms_user_groups                        OK
ssyso_cmsms.cms_userplugins                        OK
ssyso_cmsms.cms_userplugins_seq                    OK
ssyso_cmsms.cms_userprefs                          OK
ssyso_cmsms.cms_users                              OK
ssyso_cmsms.cms_users_seq                          OK
ssyso_cmsms.cms_version                            OK

Check Complete

Has your white page a source ?
>>!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

[unknown]

OK. You clearly have no content in the pages.
I think the question still remains - what is in your HHTPd log(s).
Yes, I understand you're not clear on this. So let me take a moment to clarify.
The log(s) that are in question here, are those generated by your web server.
The ones of interest would be the access log(s) for all the offending domain(s)
Your error log(s) for the same would also be of particular interest in this matter.
Note, this next one is a biggie - it would be immensely helpful if you
were able to provide a PHP_ERROR log. If you yourself haven't set one up, your
provider most certainly has. This one will most probably provide the most conclusive
evidence to your current dilemma. So, before I go any further, maybe you would be able
to post the output or attach any worthy information from these logs.

HTH, and best wishes.

[kermit]

Code: Select all

Warning: loadmodules(/home/ssyso/public_html/modules/Album/Album.module.php) [function.loadmodules]: failed to open stream: [b]Permission denied[/b] in /home/ssyso/public_html/lib/classes/class.moduleloader.inc.php on line 112

Warning: loadmodules() [function.include]: Failed opening '/home/ssyso/public_html/modules/Album/Album.module.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/ssyso/public_html/lib/classes/class.moduleloader.inc.php on line 112

Warning: loadmodules(/home/ssyso/public_html/modules/FormBuilder/FormBuilder.module.php) [function.loadmodules]: failed to open stream: [b]Permission denied[/b] in /home/ssyso/public_html/lib/classes/class.moduleloader.inc.php on line 112

Warning: loadmodules() [function.include]: Failed opening '/home/ssyso/public_html/modules/FormBuilder/FormBuilder.module.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/ssyso/public_html/lib/classes/class.moduleloader.inc.php on line 112

Parse error: syntax error, unexpected $end in /home/ssyso/public_html/tmp/templates_c/0add0c21933501e4ddeb0d6c0903c5c3^%%C2^C24^C24843E6%%module_file_tpl%3AMenuManager%3Bsimple_navigation.tpl.php on line 59

permissions issue? double check file/directory permissions.

clearing the cmsms cache may correct the last one.

[Pierre M.]

Hello,

thank you for answering the questions.
But...

what is recently in your http logS ?
>>?? Don't know where or what they are....

...this if scaring me for you and your sites.
You/Your charity should work on this with someone else with more net experience.

Pierre M.

[senorcosta]

Pierre,
Sorry for the late response, but I have been traveling. Maybe that is just a typical pompous French remark, but assuming one does not have experience based on one aspect is ridiculous. In 10 years as a webmaster for a multinational company (with a branch in Paris), I never had the need for them.
Since that time, I built 2 more sites with CMSMADESIMPLE and today, they both went down. See here>>
www.piyi.org and dessrt4sale.com
WHAT IS GOING ON HERE??????????????????????????????????????????????????????

ERROR LOGS DESSERT4SALE:
[Mon Nov 26 15:37:47 2007] [error] PHP Parse error:  syntax error, unexpected T_STRING, expecting ',' or ';' in /home/dessert/public_html/modules/FormBuilder/FormBuilder.module.php on line 194
[Mon Nov 26 15:37:47 2007] [error] [client 208.115.202.52] File does not exist: /home/dessert/public_html/404.shtml
[Mon Nov 26 15:37:47 2007] [error] [client 208.115.202.52] File does not exist: /home/dessert/public_html/favicon.ico
[Mon Nov 26 15:30:08 2007] [error] PHP Parse error:  syntax error, unexpected T_STRING, expecting ',' or ';' in /home/dessert/public_html/modules/FormBuilder/FormBuilder.module.php on line 194
[Mon Nov 26 15:27:59 2007] [error] PHP Parse error:  syntax error, unexpected T_STRING, expecting ',' or ';' in /home/dessert/public_html/modules/FormBuilder/FormBuilder.module.php on line 194


EROR LOGS PIYI.ORG
*  ERROR LOGS ARE EMPTY

Hello,
thank you for answering the questions.
But...

what is recently in your http logS ?
>>?? Don't know where or what they are....

...this if scaring me for you and your sites.
You/Your charity should work on this with someone else with more net experience.
Pierre M.

[faglork]

Hi,

www.ssyso.com is up and running.

What was it?

Curious,
Alex

[senorcosta]

Since that time, I built 2 more sites with CMSMADESIMPLE and today, they both went down. See here>>
www.piyi.org and www.dessert4sale.com

[faglork]

For example, go to www.ssyso.com. Its gone now

[senorcosta]

I had to have my ISP restore the whole site......and lost 3 days of posts on my forum.

[senorcosta]

Sorry, but isn't this distressing to anyone else here? You go through the trouble of building a site and POOF!....its gone one day FOR NO REASON? Works one day, and the next its gone.

If its an ISP problem, can someone shed some light on it?
If its a CMSMS problem, can someone tell me why?

The really weird part is that I have a webmaster account so have several sites running under one ISP account. Other sites I nade with CMSMS are up, while others go down........

I have checked permissions, etc. Like I said, they were fine for 2 weeks and then ....gone. Nothing done to them, nothing changed.

Please, please someone shed some light on this. As it is my faith is shaken in this software. I like it enough however to keep using it provided there is an answer somewhere.