Internal Server Error - v.2.0

[saltydog]

I have installed and run successfully v.2.0 on my test site, but I can't on the production one...

I have checked PHP (v. 5.4.45, PHAR module enabled) but as soon as I try to navigate to the installation directory, I get a "500-Internal Server Error", with no new strings in the server's log. I have uploaded the zip file and expanded it on the server, as I did for the test site.

All the 4 requirements in the readme.txt file are satisfied.

What else could I check?
(v. 1.12.1 is currently running with no problems on that server).

[saltydog]

Any clue for this issue?

I am stuck with the test site on v.2.0, but I can't upgrade the production site...

I passed all the night checking for problems, but no result. The provider's server is working fine. On the same server I also have other websites with different CMSs and they all are working. The problem is with the installer.

[saltydog]

I followed the 4 requirements in the readme.txt:

[*] php is 5.4.45
[*] database user is OK. (This is an upgrade)
[*] json, tokenizer, xm and gd are enabled
[*] phar is enabled

I don't know what else to check to let the installer start its job...

[calguy1000]

if you are using the cmsms-2.0-install.zip there is no installation directory as there used to be. there is a single php file within this zip.

if you are using the cmsms-2.0-intall.expanded.zip then you do not upload the files within this archive to the final destination installation directory. But in a peer or preferably a subdirectory of the destination directory. You will be deleting this later.

I have tested with 1and1 and it did not work with phar files at all... and even the expanded installer had to be placed in a subdirectory off of the root of the domain.
I think it had something to do with mod_security, but did not chase it down that far (it certainly smelled like a mod_security issue on 1and1)

If your host is similar, this should give you some hints.

[saltydog]

Hi Calguy,

sorry but I didn't get the point....

As I did for my test site, I downloaded the zip file from cmsms site, uploaded on the server, unzipped from the server into a cmsms-2 directory, and then I have browsed to <server-address/cmsms-2>. 500-Internal Server Error.

[saltydog]

How can I check the mod-security settings on the provider server? I don't have access to those configurations. Is there anything I can put into a separate ini file?

[calguy1000]

Talk to your host.

if you are experiencing the same problems.... and/or you are using 1and1 as a host then it is almost certainly a host issue.

[saltydog]

The host is the largest in Italy, and I am hosting there 7 websites (with other applications, such as Wordpress and Joomla), and my 1.12 CMSMS sites.

I cannot ask him to change (what?) only to install cmsms v.2.0

I will give up with this, and wait for better times. It's a pity now I have a test site on v.2.0 and a production on v.1.12. I should spend time to restore the older on the test site.

Thanks anyway. I will keep myself updated for v.2.x