"Database Connection Failed"

[usrnm]

1st, i am very new to cmsms.
2nd, this is not my site and i did not install it so i know very little about it.

issues:
1: logging in - i have not been able to log into the cmsms control panel. i have followed different instructions found online to write a new password to the user name i want to use (query did affect the correct row) but have not been able to log-in. my last attempt to mess with this was several days ago and the site was up and running until this morning.

2: the Database Connection Failed error - the company has several websites hosted under one account. are the config.php files the same for all sites? i cannot tell if the config.php file in the root is for the site that is down or not. from what i have read this error has to do with the pswd saved in this file not matching the host; is this correct?

thanks in advance

[usrnm]

well, after taking a few stabs in the dark i did get the site online again after updating the password in config.php and creating a new pswd on the hosts php username.

now there is just the issue with logging into the cmsms control panel.

thanks agian

[Dr.CSS]

The CMSMS admin log in data is in the DB under cms_users and the name and password can be changed directly in the DB, look here http://docs.cmsmadesimple.org/troublesh ... d-recovery...

[usrnm]

thanks, Dr.

That I have tried a few times already. the row/record is affected correctly but I still cant gain access. Somewhere I read that the host could have changed a pswd or cache file that could cause this issue.

Any other suggestions?

[velden]

Have a look at the version.php in the root and tell us which version it is.

[usrnm]

version.php 6154 2010-03-20