[SOLVED] FEU User Management Settings Page problem

Have a question or a suggestion about a 3rd party addon module or plugin?
Let us know here.
Post Reply
KW2912
Forum Members
Forum Members
Posts: 14
Joined: Thu May 23, 2013 1:52 pm

[SOLVED] FEU User Management Settings Page problem

Post by KW2912 »

Hi there,

I'm trying to get my FEU module working but when I try and setup the module by going to Settings (the link with the small magic wand) the page opens up with a "back icon and link and two lines of text:

Preferences
Builtin Authentication

These options are not clickable and the page is totally un-styled?

Am I missing something with permissions or something? I've tried unistalling and re-installing module but problem still exisits.

I'm using FEU version 1.22.3 on CMS made simple version 1.11.10

The address bar url when I click the link is:

Code: Select all

http://<site name>admin/moduleinterface.php?mact=FrontEndUsers,m1_,admin_settings,0&_sx_=92ed5f2b6e809540
Can anyone help? Thank you.
Last edited by KW2912 on Thu May 22, 2014 9:00 am, edited 2 times in total.
User avatar
Jo Morg
Dev Team Member
Dev Team Member
Posts: 1968
Joined: Mon Jan 29, 2007 4:47 pm

Re: FEU User Management Settings Page problem

Post by Jo Morg »

We need more info than that: please post your system info.
It is most surely a PHP error. Maybe you are using PHP 5.2.x while FEU needs PHP 5.3.x minimum.
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
KW2912
Forum Members
Forum Members
Posts: 14
Joined: Thu May 23, 2013 1:52 pm

Re: FEU User Management Settings Page problem

Post by KW2912 »

Hi Jo,

Thanks for the quick response.

You've hit the nail on the head. PHP 5.2 is currently installed on the server I'm working on - I'll look at upgrading this to 5.3 and see if this clears the problem.

Thank you.
KW2912
Forum Members
Forum Members
Posts: 14
Joined: Thu May 23, 2013 1:52 pm

Re: FEU User Management Settings Page problem

Post by KW2912 »

OK I've upgraded my system to PHP 5.3 but still having same problem. Here is my CMSMS installation details:



----------------------------------------------

Cms Version: 1.11.10

Installed Modules:

CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.4
MenuManager: 1.8.6
MicroTiny: 1.2.6
ModuleManager: 1.5.5
News: 2.14.2
Search: 1.7.11
ThemeManager: 1.1.8
Captcha: 0.4.6
CGExtensions: 1.38.1
FrontEndUsers: 1.22.3
CGSimpleSmarty: 1.7.1
CGEcommerceBase: 1.4.3
JQueryTools: 1.2.5
Products: 2.20.1
Cart: 1.10
CustomContent: 1.9
CGPaymentGatewayBase: 1.2.2
Orders: 1.15.3
DestinationBasedShipping: 1.1.2
FRShipping: 1.2.3
FRTaxes: 1.2.1
PaypalGateway: 2.3.11
warehouse_taxes: 1.2
PriceBasedShipping: 1.1.1
AuthNetAim: 1.4
AuthNetSim: 1.0
CGSmartImage: 1.15


Config Information:

php_memory_limit:
process_whole_template:
max_upload_size: 10000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true


Php Information:

phpversion: 5.3.28
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 24M
max_execution_time: 60
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 10M
upload_max_filesize: 10M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)


Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.35
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found


----------------------------------------------

Thanks again for any help anyone can provide.
User avatar
Jo Morg
Dev Team Member
Dev Team Member
Posts: 1968
Joined: Mon Jan 29, 2007 4:47 pm

Re: FEU User Management Settings Page problem

Post by Jo Morg »

At this point you may need to clear the cache. If that doesn't solve it, something may have gone wrong with the FEU installation and, if possible, try re-installing it.
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
KW2912
Forum Members
Forum Members
Posts: 14
Joined: Thu May 23, 2013 1:52 pm

Re: FEU User Management Settings Page problem

Post by KW2912 »

Yeah tried clearing cache and re-installing several times but still not working.

I'm guessing there must be a compatibility problem with one of the other modules??

Thanks for help. :-)
User avatar
Jo Morg
Dev Team Member
Dev Team Member
Posts: 1968
Joined: Mon Jan 29, 2007 4:47 pm

Re: FEU User Management Settings Page problem

Post by Jo Morg »

Any of CG modules latest versions need PHP 5.3.x. If the upgrades where made before PHP upgrade, a lot could have gone wrong.
One of the most important is CGExtensions as most other CG modules have it as a dependency.
So you should try to re-install it too.

However...

The recommended way of doing it:
- revert all to a backup pre-PHP 5.3.x;*
- upgrade/install modules again;

* this assumes you have made a backup from the site before any major changes, as you should have.

HTH
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
KW2912
Forum Members
Forum Members
Posts: 14
Joined: Thu May 23, 2013 1:52 pm

Re: FEU User Management Settings Page problem

Post by KW2912 »

Thanks again for your assistance Jo.

You sound like my boss with all the backup stuff - ha ha

I did indeed have a pre-php 5.3 backup and followed all the steps you listed. On re-installing all my modules I'm still getting the same issue with FEU in that the settings page is still not working.

At present I haven't had to use the settings but am guessing that eventually I'll need it to set up my re-direct page and security etc so will need to start uninstalling modules (one at a time) until I find the culprit which is causing FEU not too work.

-------------------------------
Update:

I think I may have found the problem. Having uninstalled PriceBasedShipping I can now at least see the FEU settings page - still not styled but at least I can change and save settings. Probably makes sense since the PriceBasedShipping module hasn't been updated and isn't compatible with the latest version of CMSms going by the release notes.
KW2912
Forum Members
Forum Members
Posts: 14
Joined: Thu May 23, 2013 1:52 pm

Re: FEU User Management Settings Page problem

Post by KW2912 »

Just a quick update to close the topic.

I don't think the error was a module conflict now but a php memory allocation problem. To fix this I just opened up my .user.ini file and increased the "memory_limit" from 25M and this solved the error.

Hope the info is useful.
Post Reply

Return to “Modules/Add-Ons”