[SOLVED] FEU User Management Settings Page problem

[KW2912]

Hi there,

I'm trying to get my FEU module working but when I try and setup the module by going to Settings (the link with the small magic wand) the page opens up with a "back icon and link and two lines of text:

Preferences
Builtin Authentication

These options are not clickable and the page is totally un-styled?

Am I missing something with permissions or something? I've tried unistalling and re-installing module but problem still exisits.

I'm using FEU version 1.22.3 on CMS made simple version 1.11.10

The address bar url when I click the link is:

Code: Select all

http://<site name>admin/moduleinterface.php?mact=FrontEndUsers,m1_,admin_settings,0&_sx_=92ed5f2b6e809540

Can anyone help? Thank you.

[Jo Morg]

We need more info than that: please post your system info.
It is most surely a PHP error. Maybe you are using PHP 5.2.x while FEU needs PHP 5.3.x minimum.

[KW2912]

Hi Jo,

Thanks for the quick response.

You've hit the nail on the head. PHP 5.2 is currently installed on the server I'm working on - I'll look at upgrading this to 5.3 and see if this clears the problem.

Thank you.

[KW2912]

OK I've upgraded my system to PHP 5.3 but still having same problem. Here is my CMSMS installation details:



----------------------------------------------

Cms Version: 1.11.10

Installed Modules:

CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.4
MenuManager: 1.8.6
MicroTiny: 1.2.6
ModuleManager: 1.5.5
News: 2.14.2
Search: 1.7.11
ThemeManager: 1.1.8
Captcha: 0.4.6
CGExtensions: 1.38.1
FrontEndUsers: 1.22.3
CGSimpleSmarty: 1.7.1
CGEcommerceBase: 1.4.3
JQueryTools: 1.2.5
Products: 2.20.1
Cart: 1.10
CustomContent: 1.9
CGPaymentGatewayBase: 1.2.2
Orders: 1.15.3
DestinationBasedShipping: 1.1.2
FRShipping: 1.2.3
FRTaxes: 1.2.1
PaypalGateway: 2.3.11
warehouse_taxes: 1.2
PriceBasedShipping: 1.1.1
AuthNetAim: 1.4
AuthNetSim: 1.0
CGSmartImage: 1.15


Config Information:

php_memory_limit:
process_whole_template:
max_upload_size: 10000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true


Php Information:

phpversion: 5.3.28
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 24M
max_execution_time: 60
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 10M
upload_max_filesize: 10M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)


Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.35
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found


----------------------------------------------

Thanks again for any help anyone can provide.

[Jo Morg]

At this point you may need to clear the cache. If that doesn't solve it, something may have gone wrong with the FEU installation and, if possible, try re-installing it.

[KW2912]

Yeah tried clearing cache and re-installing several times but still not working.

I'm guessing there must be a compatibility problem with one of the other modules??

Thanks for help.

[Jo Morg]

Any of CG modules latest versions need PHP 5.3.x. If the upgrades where made before PHP upgrade, a lot could have gone wrong.
One of the most important is CGExtensions as most other CG modules have it as a dependency.
So you should try to re-install it too.

However...

The recommended way of doing it:
- revert all to a backup pre-PHP 5.3.x;*
- upgrade/install modules again;

* this assumes you have made a backup from the site before any major changes, as you should have.

HTH

[KW2912]

Thanks again for your assistance Jo.

You sound like my boss with all the backup stuff - ha ha

I did indeed have a pre-php 5.3 backup and followed all the steps you listed. On re-installing all my modules I'm still getting the same issue with FEU in that the settings page is still not working.

At present I haven't had to use the settings but am guessing that eventually I'll need it to set up my re-direct page and security etc so will need to start uninstalling modules (one at a time) until I find the culprit which is causing FEU not too work.

-------------------------------
Update:

I think I may have found the problem. Having uninstalled PriceBasedShipping I can now at least see the FEU settings page - still not styled but at least I can change and save settings. Probably makes sense since the PriceBasedShipping module hasn't been updated and isn't compatible with the latest version of CMSms going by the release notes.

[KW2912]

Just a quick update to close the topic.

I don't think the error was a module conflict now but a php memory allocation problem. To fix this I just opened up my .user.ini file and increased the "memory_limit" from 25M and this solved the error.

Hope the info is useful.