Reply-To in FormBuilder

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mr.bacan

Re: Reply-To in FormBuilder

Post by mr.bacan »

Hello Everyone,

I just want to let you know that all your answers were correct, the problem was on my server, apparently some conflict with PHP (which I still don't know). I tried this on other server and updated to the latest version and it worked great.

Thanks a lot for all the help :D .
RytoEX
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Re: Reply-To in FormBuilder

Post by RytoEX »

mr.bacan wrote:Hello Everyone,

I just want to let you know that all your answers were correct, the problem was on my server, apparently some conflict with PHP (which I still don't know). I tried this on other server and updated to the latest version and it worked great.

Thanks a lot for all the help :D .
Glad to hear that you got things working!

What versions of PHP, MySQL, Apache (or other web server) were you using when it wasn't working and what versions did you upgrade to that made it work? Given that information, someone may be able to find out what was failing, or at the very least, warn users that there may be a problem with that setup.
mr.bacan

Re: Reply-To in FormBuilder

Post by mr.bacan »

RytoEX wrote:What versions of PHP, MySQL, Apache (or other web server) were you using when it wasn't working and what versions did you upgrade to that made it work?
The server configuration is as follows:

Not Working Config.
Database Ver.: 5.1.47
OS: Linux 2.6.32-29.1.BHsmp On x86_64
PHP Version: 5.2.16
PHP memory_limit: 64M

Working Config.
Database Ver.: 4.1.22
OS: Linux 2.6.18-164.11.1.el5 On x86_64
PHP Version: 5.2.14
PHP memory_limit: 128M

According to the IT's on both servers, they think it must be an issue with the PHP version. I think so too, because I installed the module on a 3rd server and it's also working great. The PHP ver. on that one is 5.2.12.

Well, I hope this is helpful for someone.
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micahgodbolt
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Re: Reply-To in FormBuilder

Post by micahgodbolt »

I'm still struggling to make this work as well. I am following the steps exactly, setting an "Email "From Address" field" with "Reply-to" email address selected. But when the report email is sent to me, and I hit reply, the reply address is still the CMSmailer email.

I'm currently using a google apps email for the cmsmailer account. Could this be an issue? Has anyone been able to do this properly with a google email?
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micahgodbolt
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Re: Reply-To in FormBuilder

Post by micahgodbolt »

Oh, obnoxious. Looking closer at the emails the "reply-to" address is working. It's the email of the person that filled out the form.

But the 'from' address is still that of cmsmailer, and when I do hit reply (again, a google account), gmail pulls the 'from' address instead of the 'reply to' address.
RytoEX
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Re: Reply-To in FormBuilder

Post by RytoEX »

pcfcopies wrote:Oh, obnoxious. Looking closer at the emails the "reply-to" address is working. It's the email of the person that filled out the form.

But the 'from' address is still that of cmsmailer, and when I do hit reply (again, a google account), gmail pulls the 'from' address instead of the 'reply to' address.
Hi!

Email is complex. In this post, step #3 should solve your problem if you select "Both".

Let us know if that works!
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