Reply-To in FormBuilder

[geepers]

Is it possible to set the 'Reply-To:' value to something like the Sender's e-mail address within FormBuilder?

thanks in advance for any help

[vilkis]

As Formbuilder uses CMSmailer to send a mail, the solution can be there:

http://forum.cmsmadesimple.org/index.php/topic,19020.0.html

Vilkis

[cb2004]

This would be a great addition.

[mr.bacan]

Yes, I'm having the same problem with that. A client of mine is trying to reply to the form sender's and when he hits the reply button he gets his own destination email address.

Is it possible to change this so you could reply to the sender's supplied email address?

Thanks for any help on this.

[M@rtijn]

If you have selected a 'Email "From Address" Field' in your form, there is a dropdown with 'Which email headers should this input populate?:'

Hope this is what you are looking for

[mr.bacan]

@M@rtijn

If you have selected a 'Email "From Address" Field' in your form, there is a dropdown with 'Which email headers should this input populate?

Thanks a lot for your response, but sadly this doesn't work, because with that option the form user receives an automated email. What I'm looking for is to be able to reply using my Gmail or Outlook. Right now, if I hit the reply button on my email client, the "To:" gets the email I've configured on FormBuilder, but not the email that the user used to send the form.

It's my personal believe, that this has to be changed on the FB code. Since I'm not a programmer I have no idea where to look or how to do it , but maybe I'm wrong and this is not as hard as I think.

[M@rtijn]

Huh, are we talking about the same thing?

It actually works for me, that option.

This is a typical form on my website:

Field Name Field Type
Your name: Email "From Name" Field
Your email: Email "From Address" Field
Message: Text Area
Send *Email Results to set Address(es)

Somebody uses the contact form on my website, the form gets send to a hotmail account (which i specified in *Email Results to set Address(es)) and when I hit reply in hotmail, it uses the email adress the user/visitor entered in field 2 "Email "From Address" Field".
There is no automated response here.

What's different on your form? Maybe you're using the wrong field types?

[admsh]

works for me as well.

[Dr.CSS]

mr.bacan

You are correct, at this time there is no way to tell form builder to use their email address as the 'from address' so it will auto use it for the reply, you could code your email to you template use their email address as a link to reply to them but it won't include the original email to you like a normal 'reply to the message' would...

[M@rtijn]

@DR. CSS

I really do not understand what this is about. FormBuilder is capable of doing that
My FormBuilder actually uses the email adress that was send along with the form, when i reply, it works just the way mr Bacan decribes he wants it to be. I didn't make any changes to the FB code or a template, so what is this about?

[tilde]

As M@rtijn wrote it works as expected.
I have no problems with this.

Søren

[Dr.CSS]

Well Yes you are correct, if you use that correct field, I hadn't checked that field yet...

[mr.bacan]

Thank you everyone for your support.
I definitely must be doing something wrong since it's still not working for me.

I tried using the "*Email "From Address" Field, and send copy" as you all suggested, but nothing.

I'll keep testing other options. If someone would like to share their working config it would be nice That way I could see what I'm doing wrong.

Thanks a lot.

[RytoEX]

If I understand correctly, this is what you're all trying to accomplish:

• Set up a form for a user to fill out their info and an email address.
• When they submit the form, it is emailed to you (the site admin) or some other pre-specified recipient.
• You want the email that is sent to you to have the Reply-To email header set to the user's email address, so that you can simply click "Reply" to initiate a direct response to the Form Builder email.
• You do NOT want the user sent a copy of the initial email from Form Builder.

If this is correct, then this is how you would do it.

1. Open a form.
2. Add the 'Email "From Address" Field'.
3. Under "Which email headers should this input populate?:", select either '"Reply-To" email address' or 'Both "From" and "Reply-To" email addresses'. NOTE: Test both of these out to see which you prefer.
4. Specify any other details you want for that field (name), and click the "Add" button.
5. Add an Email Disposition, such as the "*Email Results to set Address(es)" Field, set it up however you want, and add it. NOTE: The 'Email "From Address" Field' will override the setting '"From address" for email' in the "*Email Results to set Address(es)" Field.
6. Save the form.

That should achieve the desired result. You can also use the 'Email "From Name" Field' to override the "From" email header. I tried to attach an example form, but I got an error message.

[mr.bacan]

Hello all,

I've been using the Email "From Address" Field option in FormBuilder and works fine, but I still can't reply to the user supplied email.

On the "Which email headers should this input populate?:" option I tried using "From Email Address" to populate and I get an error when sending the form. It only works when I select "Reply-to Email Address".

The error I get is: "Could not instantiate mail function."

I then tried changing the options on CMSMailer trying Mail, Sendmail and SMTP, but I keep getting the error.

I'm using FormBuilder 0.7 and CMSMS 1.9.3

Thank you all for any help on this.