[solved] PLEASE HELP...no longer make edits to pages - 'page not found' error

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lprintz
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[solved] PLEASE HELP...no longer make edits to pages - 'page not found' error

Post by lprintz »

Hello!

I've used CMSMS for about a dozen clients but this is a first for me...

My client went in for the first time to make an edit to a page and, upon hitting submit, received a 'page not found' error. I tried it and got the same response.

Any solutions would be MOST appreciated!

I'm using version 1.6.6

Thanks so much!

Len
Last edited by lprintz on Fri May 14, 2010 8:22 pm, edited 1 time in total.
calguy1000
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by calguy1000 »

3 days of waiting for a response will save 10 minutes of searching.
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lprintz
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by lprintz »

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jbad
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by jbad »

Our site just starting having the same issue. When looking at the url when in edit mode on a page, the page= variable doesn't have any value. I updated the site to 1.6.7 a few weeks ago and changes have been made successfully since then, so this is a new occurance.

I'm searching and have yet to find anything related to this. Any help (or better search terms) would be appreciated.
lprintz
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by lprintz »

yup...that's exactly what I'm seeing. VERY strange!

I hope somebody out there can bail us out!

Len
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by RonnyK »

Does this happen on 1.7/1.7.1 as well? As 1.7.1. is latest.

Ronny
WebGirl

Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by WebGirl »

Pop up error message in 1.7: "Could not save : 404 -- Not found"

Exactly the same thing here. My client overseas just emailed to say that her CMS site which I upgraded to 1.7 a couple of weeks ago has simply stopped working.

The site's been on CMS for several years, always gets upgraded, so this is totally weird.

I've just logged in as the Admin, made sure all modules are upgraded etc, and tried to edit a page.

When I clicked the APPLY button, I got the attached error message.

When I clicked the SAVE button, I was taken OUT of the Control panel to a live page, which had no stylesheet attached!

I could access the Control Panel by using the Back button in the browser, but obviously this isn't acceptable.

Nothing has been done to the site's files since the upgrade to CMSMS 1.7.

Not upgrading to 1.7.1 until this gets solved.

Haven't got a clue where to start looking to solve this ...
Attachments
cmsms-apply-save-problem.jpg
Last edited by WebGirl on Wed May 12, 2010 9:41 pm, edited 1 time in total.
jbad
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by jbad »

I'm going to be digging into this here in a little while and will start a separate thread with my specifics. I believe what the original poster and I are seeing is this:

* Version 1.6.6 (OP) and mine is 1.6.7
* You go to edit a page and click Apply or Submit and are taken to a 404 page. The page does not save the changes.

I'm a big fan of CMSMS and am hoping this is a simple fix... but it's a bit scary that this occurred without CMS admin involvement. I'll post whatever I find.
WebGirl

Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by WebGirl »

Hi jbad,

That's right - three versions of CMSMS - same issue:
* Version 1.6.6 (OP) and mine is 1.6.7
* You go to edit a page and click Apply or Submit and are taken to a 404 page. The page does not save the changes.
and my client - CMSMS Version 1.7
jbad
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by jbad »

I have confirmed I'm seeing the 404 popup message on clicking apply as well.

Just curious if the other posters here are on HostGator as well. Looking for some kind of common link.

Here is my current configuration:
----------------------------------------------

Cms Version: 1.6.7

Installed Modules:

    * CMSMailer: 1.73.14
    * FileManager: 1.0.2
    * MenuManager: 1.6.2
    * ModuleManager: 1.3.2
    * nuSOAP: 1.0.1
    * Printing: 1.0.4
    * Search: 1.6.1
    * ThemeManager: 1.1.1
    * TinyMCE: 2.6.2
    * CGExtensions: 1.17.4
    * CGCalendar: 1.2.5
    * FrontEndUsers: 1.6.9
    * CustomContent: 1.5.3
    * FormBuilder: 0.5.12


Config Information:

    * php_memory_limit:
    * process_whole_template: false
    * max_upload_size: 64000000
    * default_upload_permission: 664
    * assume_mod_rewrite: true
    * page_extension: .html
    * internal_pretty_urls: false
    * use_hierarchy: true


Php Information:

    * phpversion: 5.2.13
    * md5_function: On (True)
    * gd_version: 2
    * tempnam_function: On (True)
    * magic_quotes_runtime: Off (False)
    * memory_limit: 64M
    * max_execution_time: 30
    * safe_mode: Off (False)
    * session_save_path: /tmp (1777)
    * session.use_cookies: On (True)


Server Information:

    * Server Api: cgi-fcgi
    * Server Db Type: MySQL (mysql)
    * Server Db Version: 5.1.30


----------------------------------------------
Last edited by jbad on Wed May 12, 2010 11:35 pm, edited 1 time in total.
calguy1000
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by calguy1000 »

I'm a big fan of CMSMS and am hoping this is a simple fix... but it's a bit scary that this occurred without CMS admin involvement. I'll post whatever I find.
I bet I know the answer... but I'm gonna wait a couple more days before I give it out.
Last edited by calguy1000 on Wed May 12, 2010 11:38 pm, edited 1 time in total.
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by jbad »

calguy1000 wrote:
I'm a big fan of CMSMS and am hoping this is a simple fix... but it's a bit scary that this occurred without CMS admin involvement. I'll post whatever I find.
I bet I know the answer... but I'm gonna wait a couple more days before I give it out.
I've been waiting for a reason to give a donation. Feel free to encourage me.

Also - Seems I can add new content but cannot modify.
WebGirl

Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by WebGirl »

jbad, yes, my client site is on Hostgator.

Calguy, it's fantastic you know the answer!  I look forward to waiting a few more days before you provide it, and help others who have less knowledge than you, who don't know CMSMS inside out, and who don't know where to start looking to solve the CMSMS problem (apart from the forum).

???
jbad
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by jbad »

I understand his motiviation (I think). He provides a very useful tool at no charge to the community and wishes to A) force us to learn and/or B) turn us into paying customers (according to his sig).

I'm good with either really, I'd just rather not spend my night trying to install the latest CMSMS and migrate the DB. I've got plans to move to 1.7.1 but they aren't until the end of the month...
calguy1000
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Re: PLEASE HELP...we can no longer make edits to pages - 'page not found' error

Post by calguy1000 »

a) is correct. 

the second is a side benefit.
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Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
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