Page Loading and Not Loading issues.

[johnomcm]

On my page that I am doing.  The website sometimes loads up and sometimes it does not.

In IE I get an Internet Explorer cannot display the webpage error.
In Firefox I get a blank page.

If I hit F5 a few times it loads up.  Then I go back into it, still comes up blank or the error message.

Website being hosted on Slicehost. CMS Made Simple 1.6.6 "Bonde"

We have another website on CMS Made Simple 1.5.3 "Arecibo"

Is there any settings that I am missing in 1.6.6?

[Rolf]

System Information?

[johnomcm]

CMS Version
1.6.6

Installed ModulesCMSMailer
1.73.14

FileManager
1.0.1

MenuManager
1.6.2

ModuleManager
1.3.1

News
2.10.3

nuSOAP
1.0.1

Printing
1.0.4

Search
1.6.1

ThemeManager
1.1.1

TinyMCE
2.5.5

CGExtensions
1.17.4

CGSimpleSmarty
1.4.3

Products
2.4.3

FrontEndUsers
1.6.10

CGPaymentGatewayBase
1.0.3

Orders
1.6.1

Promotions
1.0.2

FRShipping
1.1

FRTaxes
1.0.1

FormBuilder
0.5.12

SelfRegistration
1.2.5

SystemInfo
0.1.2

PriceBasedShipping
1.0.2

Cart
1.4.2

Captcha
0.4

Calendar
0.8.2

CustomContent
1.5.3

LightBox
1.0.1

MovedPages
0.1

NMS
2.2.3

Statistics
0.9.2

System Info:
Server API (server_api):
apache2handler 

Server Database (server_db_type):
MySQL (mysql) 

Server Database Version (server_db_version):
5.0.51a

[Rolf]

Thx johnomcm

Would you please paste the whole System Information in here?

Grtz. Rolf 

[johnomcm]

Thx johnomcm

Would you please paste the whole System Information in here?

Grtz. Rolf 

Sorry about that.


Permission Informationtmp:
/var/www/....../htdocs/tmp (0777) 

templates_c:
/var/www/....../htdocs/tmp/templates_c (0777) 

modules:
/var/www/....../htdocs/modules (0777) 

File Creation Mask (umask):
/var/www/....../htdocs/tmp/cache (0777) 

config_file:
0444 
config.php

Server Software (server_software):
Apache/2.2.8 (Ubuntu) mod_python/3.3.1 Python/2.5.2 PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g 

Server Operating System (server_os):
Linux 2.6.16.29-xen On x86_64 

PHP INFO:

Current PHP Version (phpversion):
5.2.4-2ubuntu5.6 

md5 function (md5_function):
On (True) 

GD version (gd_version):
2 

tempnam function (tempnam_function):
On (True) 

Magic quotes in runtime (magic_quotes_runtime):
Off (False) 

PHP Effective Memory Limit (memory_limit):
64M 

Maximum Execution Time (max_execution_time):
60 

PHP Safe Mode (safe_mode):
Off (False) 

Session Save Path (session_save_path):
/var/lib/php5 (1733) 

Session Use Cookies (session.use_cookies):
On (True) 

Checking if the httpd process can create a file inside of a directory it created (create_dir_and_file):
PHP register_globals (register_globals):
Off (False) 

PHP output_buffering (output_buffering):
On 

disable_functions in PHP (disable_functions): 
PHP Open Basedir (open_basedir):

 
Test for remote URL (test_remote_url):
fsockopen: Connection ok! 
fopen: Connection ok! 

File uploads (file_uploads):
On (True) 

Maximum Post Size (post_max_size):
8M 

Maximum Upload Size (upload_max_filesize):
8M 

Basic XML (expat) support (xml_function):
On (True) 

Test file_get_contents (file_get_contents):
On (True) 

Test ini_set (check_ini_set):
On (True)


CONFIG INFORMATION:
Config Informationphp_memory_limit:
 
process_whole_template:
false

max_upload_size:
8000000

default_upload_permission:
664

assume_mod_rewrite:
false

page_extension:
 
internal_pretty_urls:
false

use_hierarchy:
true

debug:
false

output_compression:
false

root_url:
http://www.................com

root_path:
/var/www/.............../htdocs (0777) 

previews_path:
/var/www/.............../htdocs/tmp/cache (0777) 

uploads_path:
/var/www/.............../htdocs/uploads (0777) 

uploads_url:
http://www.................com/uploads

image_uploads_path:
/var/www/.............../htdocs/uploads/images (0777) 

image_uploads_url:
http://www...............com/uploads/images

use_smarty_php_tags:
false

locale:
 
default_encoding:
utf-8

admin_encoding:
utf-8

[Rolf]

johnomcm

Did you try to increase:

PHP Effective Memory Limit (memory_limit):
64M

Maximum Execution Time (max_execution_time):
60


Perhaps you can pm me a link to your site?

Rolf

[johnomcm]

um... that is what it already says.

[Rolf]

um... that is what it already says.

Yes, but did you try to increase this 

Did you install some new modules lately? When started this behavior?

Have you looked at the content of the index.php in the root yet?
Any strange code in there?

Rolf

[johnomcm]

No strange code in index.php.

Where would I go to increase it?

[Rolf]

Change this in the config.php:

Code: Select all

# If you are experiencing propblems with php memory limit errors, then you may
# want to try enabling and/or adjusting this setting.
# Note: Your server may not allow the application to override memory limits.
$config['php_memory_limit'] = '128M';

Add this into the config.php

Code: Select all

ini_set('max_execution_time', 120);

Hope this helps.

Did you install some new modules lately? When started this behavior?

®olf 

[panda]

I have the same problem. We've developed couple of websites using CMSMS and since 1.6.5 both two new are doing the same as johnomcm. We are hosted always the same, on our server.

Sometimes it happen, sometimes not, which is almost impossible to get into it. Not even on the frontend, but also in backend. Never happen before 1.6.5.

----------------------------------------------

Cms Version: 1.6.5

Installed Modules:

    * CMSMailer: 1.73.14
    * FileManager: 1.0.1
    * MenuManager: 1.6.2
    * ModuleManager: 1.3.1
    * News: 2.10.3
    * nuSOAP: 1.0.1
    * Printing: 1.0.3
    * Search: 1.6.1
    * ThemeManager: 1.1.1
    * TinyMCE: 2.5.4
    * CGExtensions: 1.17.2
    * CGSimpleSmarty: 1.4.3
    * Products: 2.4.3
    * Thumbnails: 0.1.1
    * NeoGallery: 0.2.0-svn
    * FormBuilder: 0.5.12
    * Captcha: 0.4


Config Information:

    * php_memory_limit: 32M
    * process_whole_template: true
    * max_upload_size: 128000000
    * default_upload_permission: 664
    * assume_mod_rewrite: true
    * page_extension:
    * internal_pretty_urls: false
    * use_hierarchy: true


Php Information:

    * phpversion: 5.2.6
    * md5_function: Zap (ANO)
    * gd_version: 2
    * tempnam_function: Zap (ANO)
    * magic_quotes_runtime: Vyp (NE)
    * memory_limit: 32M
    * max_execution_time: 30
    * safe_mode: Vyp (NE)
    * session_save_path: /var/lib/php/session (0770)


Server Information:

    * Server Api: apache2handler
    * Server Db Type: MySQL (mysql)
    * Server Db Version: 5.0.45


----------------------------------------------

[Rolf]

@ panda
Have you tried to increase the PHP Effective Memory Limit (memory_limit) and Maximum Execution Time (max_execution_time)?

Have you checked the php errorlog yet? Is there something to work on...

Or with debug set to true?

Rolf

[johnomcm]

Change this in the config.php:

Code: Select all

# If you are experiencing propblems with php memory limit errors, then you may
# want to try enabling and/or adjusting this setting.
# Note: Your server may not allow the application to override memory limits.
$config['php_memory_limit'] = '128M';

Add this into the config.php

Code: Select all

ini_set('max_execution_time', 120);

Hope this helps.

Did you install some new modules lately? When started this behavior?

®olf 

Our:
$config['php_memory_limit'] = '';

I can not find: ini_set('max_execution_time', 120);

[Rolf]

Our:
$config['php_memory_limit'] = '';

Change this into:

Code: Select all

$config['php_memory_limit'] = '128M';

I can not find: ini_set('max_execution_time', 120);

Correct, therefore I said: add this into the config.php... 


Grtz. Rolf 

[johnomcm]

Our:
$config['php_memory_limit'] = '';

Change this into:

Code: Select all

$config['php_memory_limit'] = '128M';

I can not find: ini_set('max_execution_time', 120);

Correct, therefore I said: add this into the config.php... 


Grtz. Rolf 

OK.  I added those in there and it still does that.