Formbuilder Problems (Contact Form)

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ctrujillo45
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Formbuilder Problems (Contact Form)

Post by ctrujillo45 »

Hello there-

I am having problems with my Formbuilder (default) contact form. I cannot seem to receive messages. I have also tried setting up the CMS mailer and it still will not work. Anyone have experience using this contact form sending to a Hotmail account?

Thanks.
jmcgin51
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Re: Formbuilder Problems (Contact Form)

Post by jmcgin51 »

if you can't get CMS Mailer to work, you won't be able to get FormBuilder to email anything.  Focus on CMS Mailer.
kurashiki_ben
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Re: Formbuilder Problems (Contact Form)

Post by kurashiki_ben »

There is a test email function in CMSmailer. (bottom of the page)
See if you can send a test mail to your email address to isolate whether the issue lies in the CMSmailer configuration or the formbuilder settings.
Gamonon

Re: Formbuilder Problems (Contact Form)

Post by Gamonon »

Can I hook on with the same problem?
I have read all messages in the forum and spent about 2 hours in trying to get this working.

My Formbuilder does not send the email.

- The form displays great on the page ;-)
- My CMSmailer testbutton works great. No problem the mail is send within 2 seconds and received.
- The redirect page after sending the email with the form is not loaded and the email is not send.
- I am using the standard form with no fields added.
- In my page content I have added : {cms_module module='FormBuilder' form='contact'}
- The only thing I could 'misunderstand' is the submission template where I have not changed anything. But that does not effect emails generated or other form dispositions?
- I think I have checked all config pages in Formbuilder 10 times and don't see what is wrong.

cmsms v1.6.6
formbuilder v0.6b1
cmsmailer config : smtp with authentication


Thanks
John
ctrujillo45
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Re: Formbuilder Problems (Contact Form)

Post by ctrujillo45 »

Gamonon wrote: Can I hook on with the same problem?
I have read all messages in the forum and spent about 2 hours in trying to get this working.

My Formbuilder does not send the email.

- The form displays great on the page ;-)
- My CMSmailer testbutton works great. No problem the mail is send within 2 seconds and received.
- The redirect page after sending the email with the form is not loaded and the email is not send.
- I am using the standard form with no fields added.
- In my page content I have added : {cms_module module='FormBuilder' form='contact'}
- The only thing I could 'misunderstand' is the submission template where I have not changed anything. But that does not effect emails generated or other form dispositions?
- I think I have checked all config pages in Formbuilder 10 times and don't see what is wrong.

cmsms v1.6.6
formbuilder v0.6b1
cmsmailer config : smtp with authentication


Thanks
John

John-

Kind of a dumb question, but did you set the email address within the "Sent To" for the "Destination Address". That was my problem, I didn't set this and I wasn't receiving email. Also, what type of email are you trying to send to? In the past I had trouble with hotmail accounts. Most others worked perfect.
Gamonon

Re: Formbuilder Problems (Contact Form)

Post by Gamonon »

Yes, I did set that emailaddress in the send field correct. (to be sure I've checked it again)

I'm sending the email to another regular email account, never! to a problemhotmailaccount   ;D

Thanks!
Last edited by Gamonon on Thu Nov 26, 2009 12:20 am, edited 1 time in total.
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