Hi,
I help run a small website using CMSMS for our local Parish Council.
We host it via TSO Host, who last weekend "upgraded" our server and moved it to a new platform. This involved us updating our DNS records to point at the new platform.
As a complete coincidence, according to TSO, we now have a Developer problem come up with the site.
I know this is an old version of CMSMS(1.11.11), but it has been working perfectly well so any upgrades have been left.
Since the move, all we see on our home page is the menu items, but clicking them does nothing other than update the URL.
As well as Upgrading the core code, can anyone offer any advice on how I can get this working again?
http://www.wymington-pc.org.uk
Cheers TC
Upgraded server mucked up our site
Re: Upgraded server mucked up our site
My guess is that they upgraded the PHP version. But I would do the following steps first:
1. Clear the cache. If you can log in to the admin do it there, otherwise empty the folders tmp/cache and tmp/templates_c.
2. Check the PHP error log. If you don't know where that is, ask your host or create a phpinfo() file. (instructions for this can be found by googling).
If clearing the cache doesn't fix it, the log should tell you what's going on. It may be a module or UDT incompatibility with the new PHP version, or a missing PHP extension, or file got deleted by their antivirus, or any number of other things.
That may help you get it going in the short term, but then you need to upgrade. "It was working fine" is a terrible excuse to not stay up to date - there's been quite a few security patches over the years.
1. Clear the cache. If you can log in to the admin do it there, otherwise empty the folders tmp/cache and tmp/templates_c.
2. Check the PHP error log. If you don't know where that is, ask your host or create a phpinfo() file. (instructions for this can be found by googling).
If clearing the cache doesn't fix it, the log should tell you what's going on. It may be a module or UDT incompatibility with the new PHP version, or a missing PHP extension, or file got deleted by their antivirus, or any number of other things.
That may help you get it going in the short term, but then you need to upgrade. "It was working fine" is a terrible excuse to not stay up to date - there's been quite a few security patches over the years.
Not getting the answer you need? CMSMS support options