Trying to rescue installation

[thebrightgrey]

A client of mine had a website that uses CMSMS 1.9.1 that they were unable to access. They were getting page not found error messages each time they tried to logon to the admin side. They had also lost the password and the password reminder function was giving the same error so it seemed the CMSMS installation was broken. The person who built the site has disappeared without trace and as we’ve helped with their IT before they asked me to look at it. I’m not familiar with CMS Made Simple so the first thing I did was to back their website up. Then extracted version 1.11.11 of CMSMS on their webhost and ran the install. I chose the same document and CMS directories when installing. On completion it gave a completely clean installation that worked with the new login details created. However, none of the old website was visible. As I had backed it up I restored the old website and CMS files. What we now have is a mixture of the CMS and the old website. For example, the home page now displays the default CMS home page yet the text it contains is from the old website. I have FTP access to the host and can see all the files for the old website there so it appears to be unable to locate a theme, template or style sheet but I can’t be sure. I also still have the backup so could clean install CMSMS again if necessary. Can anyone help?

[velden]

Did you create a backup of the database too?!

CMSMS stores frontend stylesheets, content (text) and templates in the database.

Upgrading process:
http://docs.cmsmadesimple.org/upgrading ... nformation
http://docs.cmsmadesimple.org/upgrading/old-versions

[paulbaker]

1.9.1 is from 2010. Root cause of the error might have been an upgrade of PHP by the host?

Wipe all files and the database. Restore from backup you took. Follow upgrade procedure as linked by Velden. That should get you back up and running - post if you get stuck.

[thebrightgrey]

1.9.1 is from 2010. Root cause of the error might have been an upgrade of PHP by the host?

Wipe all files and the database. Restore from backup you took. Follow upgrade procedure as linked by Velden. That should get you back up and running - post if you get stuck.

Thanks for the reply, the PHP version on the host is 5.4.35, is that an issue?

[velden]

Thanks for the reply, the PHP version on the host is 5.4.35, is that an issue?

Does that matter?

Can you get the site backup and running from backup? Did you backup the original database?

[Jo Morg]

the PHP version on the host is 5.4.35, is that an issue?

Depends... CMSMS core should work without major issues, but some 3rd party modules may break.
If, after rolling back, you still can't logon to the admin side, you may have to disable the 3rd party modules one by one (just rename the folder name of a module) and try again, as it may pinpoint which module may be breaking.
Additionally keep in mind that you didn't do an upgrade, judging by your OT. To upgrade you need to point the browser to /install/upgrade.php, instead of just /install. Those are different procedures.