CMS Made Simple site having problems

[vidvj]

I currently have 3 issues with my site. I am not a designer and cannot go back to the designer that used the CMSMS software. He made several errors during design and, as he was also a host, nearly allowed my domain name to lapse and become available for purchase while he was in charge of my site and domain. I do not trust him to do any further work. Just Host sent me to you. First, I've attached a screen shot of the issue I'm having with the "Why Pro Video" page of my site. I can always see this lengthy set of what appears to be code error(s) on the page. This stuff also comes up periodically in my browser, when I visit the page. Typically, a refresh or navigating away from and back to the page will clear it. If you cannot read the small file size pic that the forum allows, I've copied as much as will fit at the bottom of this submission. Second, since being on the Just Host servers, the tool buttons on my admin panel have gone invisible. I can see which are which and use them by mousing over them. Obviously, that is frustrating and wildly inefficient. Third, Just Host tells me that they will soon be abandoning the PHP software type with which my site was designed and currently functions. I believe they said that the 5.2 won't be supported any longer and, if I attempted to switch my current site to the 5.4 that they will support, my site could and probably would "break". Their claim is that they do not even deal with code as old and security issue ridden as what I currently have. I am in a terrible spot. I neither have the expertise ( nor the time and inclination to learn ) to be my own designer. I hired someone else to do that and, after some content arguments, got the look and functionality that I have used ever since. I am hoping that there will be one or more of you in the forum who can advise me on these issues. Thanks in advance for any help rendered.

string(318) "Smarty error: [in preview:cmspreviewcWhvK8 line 395]: syntax error: unrecognized tag: font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0; (Smarty_Compiler.class.php, line 439)" string(125) "Smarty error: [in preview:cmspreviewcWhvK8 line 395]: syntax error: unrecognized tag '' (Smarty_Compiler.class.php, line 583)" string(309) "Smarty error: [in preview:cmspreviewcWhvK8 line 403]: syntax error: unrecognized tag: font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-

[Jo Morg]

We need more info before a more thorough answer to all your questions, but the error is typical: someone just made some copy paste of contents to the WYSIWYG.
1st step: go through the content of the page/s with that error, and clear that text. If you are to copy paste do it from a plain text source.
We need you to post here your system info, but if you have a typical CMSMS installation you don't need to worry: it supports PHP 5.4 without issues. You only need to worry with some 3rd party modules which might not support it, but we do need more info about that.
HTH

PS:

Their claim is that they do not even deal with code as old and security issue ridden as what I currently have.

http://docs.cmsmadesimple.org/troublesh ... nformation

[paulbaker]

In addition to what Jo said...

Your screenshots show you using the preview feature of CMSMS. Don't bother with that. No one else sees your site that way. It might be there is a particular issue with the preview but the actual live page is fine.

Instead of using preview, open your website in another tab/window of your browser. Make changes in the admin then press refresh (usually F5) in your live page to check the changes. If there are no errors there then you should be OK.

Yes the mso bits from your error message are typical Word codes, as Jo said.

I can also see from your screenshot you have a (very?) old version of CMSMS which is another reason why Jo asked you for your system info.

[vidvj]

Thanks to both for taking the time to try to help.

Quick reply to PP: I do see the code frequently when visiting the site via my browser. ( see orig. post )

To Jo: It's good to know that the 5.4 switch may not be an issue. Hopefully, my very old version will stand up to the change. Re. your needing more info., now is the embarrassing time to admit that I don't even know what you are requesting. How will I find the answer to what system I'm using. Unless I am overcomplicating it and you are asking about my computer's OS... Windows 8.1. Also, how will I identify which text is causing the copy and pasted to WYSIWYG issue. Does this comment mean that I cannot copy info. I want on all pages from one of the site pages to the others in the admin panel? And, sorry, but what are third party modules? What problems might they have? From where would they originate? Is there anything I can do to minimize this aspect of the issue?

Any ideas on why the admin panel tool buttons are no longer visible until they are moused over?

Lastly, is there anyone ( a dept. ) at CMSMS who might take on these tech support tasks for a fee? Rate?

Thanks again.

[Jo Morg]

It's good to know that the 5.4 switch may not be an issue. Hopefully, my very old version will stand up to the change.

I can't guarantee that without really knowing what is the current version of your CMSMS, which is probably too old for that. I can guarantee though that after an update to the latest version (1.11.11) it will stand up to it, or rather, the core and core modules will.

How will I find the answer to what system I'm using

I have posted a link to the documentation that covered precisely that question: http://docs.cmsmadesimple.org/troublesh ... ote]System Information

In the CMSMS admin panel you will find a summary of the most critical server settings. You will find it at
Site Admin >> System Information

In the top right corner of the System Information page you will find a link "View Text Report".
Clicking on it will display a page suitable for copying into forum posts.
[/quote]

Also, how will I identify which text is causing the copy and pasted to WYSIWYG issue.

It should be on the content of the page/s where that warning you posted appears, or on one or more News articles.

Does this comment mean that I cannot copy info.

Well, yes you can, but preferably from a clean source (which M$ software surely isn't). There are some WYSIWYG's that can detect and clean or adapt the text pasted from Word, but the best way for me always was to paste in a test only application (such as Notepad) and then copy from there.

And, sorry, but what are third party modules? What problems might they have? From where would they originate? Is there anything I can do to minimize this aspect of the issue?

Third party modules are all modules, or plugins if you will, that do not come originally with a standard CMSMS install package. They might originate from any developer or group of developers. You can keep your site updated regularly to minimize it.

Any ideas on why the admin panel tool buttons are no longer visible until they are moused over?

Not until some more info is posted.

Lastly, is there anyone ( a dept. ) at CMSMS who might take on these tech support tasks for a fee? Rate?

http://www.cmsmadesimple.org/documentation/services
http://www.cmsmadesimple.org/about-link/about-us
or you can post a request on the forum Help Wanted (commercial)
HTH

[vidvj]

Under my site admin, I have only Global Settings and Admin Log. On that page, in small print was this: CMS Made Simple 1.0.6 "Niihau" Is this my System version?

[vidvj]

Also, how would I go about updating the software? Does it do this automatically? I can find no links to any type of updating on the admin panel.

[Jo Morg]

Under my site admin, I have only Global Settings and Admin Log. On that page, in small print was this: CMS Made Simple 1.0.6 "Niihau" Is this my System version?

mmm on a version THAT old you won't find what I was asking for
But yes the version is CMS Made Simple 1.0.6 "Niihau".

Also, how would I go about updating the software? Does it do this automatically? I can find no links to any type of updating on the admin panel.

No, automatic updates are not available:
http://docs.cmsmadesimple.org/upgrading ... nformation
http://docs.cmsmadesimple.org/upgrading/old-versions
Again, you can ask for commercial help if needed using the links above, if you feel it's not something you'd do on your own.

[Rolf]

... On that page, in small print was this: CMS Made Simple 1.0.6 "Niihau"

http://docs.cmsmadesimple.org/general-i ... e-releases

[paulbaker]

Oooh that's a new page Rolf

vidvj, be happy that your site has lasted since 2007 and is still going without the CMS being updated. I believe I have found your website, it looks straight forward enough. Given your situation I wouldn't upgrade CMSMS. Instead I would start a fresh CMSMS site and copy the template(s) and contents over. It will be quicker and easier than upgrading.

[Dr.CSS]

Actually the upgrade was pretty straight forward and the strange code on the page was easy enough to fix, it looked like an XML was part of the problem, copying straight from M$ anything is never a good idea...

I also added a video pop up box instead of going to utube...