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Extensions > Tags is blank

Posted: Tue Sep 09, 2014 7:10 pm
by cpansewicz
Hi,
I am not sure if this is in the correct forum or not. When I click on >Extensions, >>Tags the window is blank. My list of installed tags is blank. This is something new. I am running v 1.11.4.

Thank you for any input.
Camille

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 7:22 pm
by chandra
Hi Camille,

please check the folder /plugin on your server if there are some non core plugins. Mean plugins they are not in a default CMSMS installation.

If there are someone delete it (after backing up ;)) and retry to see the plugin list in backend.

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 7:26 pm
by cpansewicz
Thank you for the quick reply! I do see the plugins folder. What exactly would I be looking for?

Camille

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 7:38 pm
by velden
The list is blank or the whole 'page' is blank?

Blank pages usually imply php/server errors which are not displayed. In that case you should have a look at the error logs of the web server. Sometimes the admin log of CMSMS can be helpful too.

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 7:41 pm
by cpansewicz
The list itself is blank.

When I turn on debug, I receive the following on the Tags page:

Parse error: syntax error, unexpected T_ENCAPSED_AND_WHITESPACE, expecting T_STRING or T_VARIABLE or T_NUM_STRING in /plugins/modifier.sortby.php on line 24

**UPDATE**
I deleted that plugin, and my tags now appear. Is there any reason why I would need the "modifier.sortby.php" plugin?

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 7:48 pm
by Dr.CSS
Check your system information page for any yellow ! or red X...

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 8:14 pm
by cpansewicz
Thank you. There are no yellow/red X's.

Re: Extensions > Tags is blank

Posted: Tue Sep 09, 2014 8:31 pm
by chandra
You should check your website too where this modifier was used. If this plugin is no longer available there waits the next trouble.