What does this error mean? [SOLVED]

[wmdvanzyl]

I am getting this error after i moved the site from the staging server to the live server. The only difference i can find between the two servers are the PHP versions - the live server being 5.4.16 and the staging server being 5.3.23

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Notice: Problem with host setup. the finfo_open function does not exist in /public_html/modules/CGSmartImage/action.default.php

[Tetsuo]

I think you've answered your own question.

You will need to ensure that the function finfo_open is enabled on the version of PHP you are running. Check with your host if you cannot enable it locally, they should be able to help.

[wmdvanzyl]

Thanks - that was my initial feeling as well. The problem is that the Host (well the call centre support) says its not a problem on the server... which i don't agree with, BUT i wanted to check here.

There's always the chance that someone else had the issue and solved it by.. let's say.. clearing their cache (which i have tried).

[Rolf]

http://docs.cmsmadesimple.org/troublesh ... ps#phpinfo

[wmdvanzyl]

Hi Rolf. Thanks for the reply. Are you suggesting that i obtain more php info? I think i have most of the relevant info pertaining to the issue.

I have spoken to the host and this is their response:

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The expected magic database format changed in PHP 5.3.11 and 5.4.1. Due to this, the internal magic database was upgraded. This mostly effects code where an external magic database is used: reading an older magic file will now fail. Also, some textual representations of the mime types has changed, for instance for PHP would be "PHP script, ASCII text" instead of "PHP script text" returned.

I don't know how accurate it is, but the difference in PHP versions is just about the only thing i can find, so i have requested that the domain be moved to a server with php version 5.3. If that is not the issue, then i can at least remove it from the list of possibilities.

[calguy1000]

Test this php file:

<?php

if( function_exists('finfo_open') ) {
die("all good\n");
} else {
die("your host needs to fix this");
}

?>

[wmdvanzyl]

Will do - thx. But only tomorrow... it's midnight here and i'm tired

The host moved my site back to a server with PHP 5.3.23 and the issue has been resolved.

I will keep that snippet close-by for future use CG - thanks.