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[SOLVED]V1.11.9 Pages from Content Pages dont open anymore?

Posted: Thu Apr 03, 2014 8:47 pm
by genestevo
Hi Folks, Have been running Bartolome for a while now and although the site is still live and kicking http://www.historypoints.org/we can no longer open pages to edit, or create new ones (or as it happens open Global Settings).
No changes have been made to templates or installed modules. The following style sheet reference is found in the existing Template: {cms_stylesheet}
{* This is how all the stylesheets attached to this template are linked to it *}
In system maintenance we see this:
Database: 62 tables found (out of which 39 are not seq-tables)
No structural errors were detected in the database
Content Status: 3465 pages found ...No content errors detected.
Clearing Cache makes no difference. All menus in menu manager are set as non-cachable.
The system info is as follows:
----------------------------------------------

Cms Version: 1.11.9

Installed Modules:

CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.3
MenuManager: 1.8.6
MicroTiny: 1.2.5
ModuleManager: 1.5.5
News: 2.14.1
Search: 1.7.11
ThemeManager: 1.1.8
DewPlayer: 0.2.1
CMSForms: 1.10.14
youtubeplayer: 1.3.1


Config Information:

php_memory_limit:
process_whole_template:
max_upload_size: 128000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true


Php Information:

phpversion: 5.3.26
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 128M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 8M
upload_max_filesize: 128M
session_save_path: /tmp (0700)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)


Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysql)
Server Db Version: 5.1.73
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found

----------------------------------------------
I still have the files on my PC extracted from the upgrade to 1.11.9. Are there any of these clean files that I could upload to replace something on the server that has gone corrupt?
Is it worth upgrading to 1.11.10 as V2 isn't being let loose just yet?
Any help appreciated, my limited skills are getting us nowhere very quickly.
Cheers, Eugene.

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Thu Apr 03, 2014 10:08 pm
by Rolf
The page editor doesn't open or the list content page doesn't open?

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Thu Apr 03, 2014 10:22 pm
by genestevo
Sorry Rolf, listcontent.php opens fine. Individual sections can be expanded and collapsed without issue. Page orders can be changed.
The problem is that existing pages wont open and new pages can't be created. Any attempt (editcontent/addcontent) results in a white screen.
Thanks for responding by the way.
Regards Eugene.

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Thu Apr 03, 2014 11:29 pm
by calguy1000
results in a white screen.
Check error logs. I'll bet you'e running out of memory.

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Fri Apr 04, 2014 9:57 am
by genestevo
Hi Call Guy,
Here is the full content of my error log as it stands at the moment. I see no reference to memory issues (unless of course I'm not reading it correctly which is quite likely. :)
Memory seams a recurring theme, suppose I should enquire with my provider about adding more. Or even bite the bullet and learn how to set up VPS ???
The site lives in directory "public_html/subdom_hp"

[Fri Apr 04 10:37:20 2014] [error] [client 208.115.113.83] File does not exist: /home/mochdren/public_html/subdom_kitchenplans/404.shtml
[Fri Apr 04 10:37:20 2014] [error] [client 208.115.113.83] File does not exist: /home/mochdren/public_html/subdom_kitchenplans/robots.txt
[Fri Apr 04 10:30:47 2014] [error] [client 208.43.251.181] File does not exist: /home/mochdren/public_html/subdom_hp/404.shtml
[Fri Apr 04 10:30:47 2014] [error] [client 208.43.251.181] File does not exist: /home/mochdren/public_html/subdom_hp/robots.txt
[Fri Apr 04 10:27:26 2014] [error] [client 108.178.53.226] File does not exist: /home/mochdren/public_html/subdom_hp/404.shtml
[Fri Apr 04 10:27:26 2014] [error] [client 108.178.53.226] File does not exist: /home/mochdren/public_html/subdom_hp/robots.txt
[Fri Apr 04 10:26:08 2014] [error] [client 175.42.85.27] File does not exist: /home/mochdren/public_html/subdom_hp/403.shtml, referer: http://historypoints.org/index.php?page=feedback-form
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.135] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.135] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:55 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:55 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:24 2014] [error] [client 2.102.55.117] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/index2.htm
[Fri Apr 04 10:13:24 2014] [error] [client 2.102.55.117] File does not exist: /home/mochdren/public_html/micro-blank_01, referer: http://www.mochdrenews.co.uk/index2.htm
[Fri Apr 04 09:53:18 2014] [error] [client 110.86.166.105] File does not exist: /home/mochdren/public_html/subdom_hp/403.shtml, referer: http://historypoints.org/index.php?page=feedback-form

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Fri Apr 04, 2014 1:41 pm
by calguy1000
a: There are numerous troubleshooting steps on our documentation site.
particularly how to debug your installation.
b: We do not support CMSMS 1.11.4 so which is it? it is important that you give us complete and accurate information.

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Fri Apr 04, 2014 2:20 pm
by genestevo
Sorry about the old signature. The current system info is as per the original post content.
As v1.11.10 is available is it worth doing a fresh install?
Cheers,
Eugene.

Re: V1.11.9 Pages from Content >>Pages dont open anymore?

Posted: Fri Apr 04, 2014 2:46 pm
by genestevo
Hi Call Guy, That last bit about documentation did the trick. I was scanning all sort of things in the past-posts in the forum and searched lots of faq and such in the knowledge base but couldn't get anything to work. it was the bit that says:
particularly how to debug your installation.
that made the penny finally drop. I did the config.php edit to turn on debug mode. On refresh my installation exploded into a hard to read overlaid mess of (to me) meaningless jargon. A common reference to YouTube player seamed at the heart of things.
Turned debug off, uninstalled YouTube player and hey presto life is sweet again. Hopefully I don't need it because, as it happens, any Y/T vid's are of the iframe embed mode.

Memo to self...bin the old signature.
Thank you so much for your continued support, enjoy the rest of your week, Regards, Eugene.