Hi Folks, Have been running Bartolome for a while now and although the site is still live and kicking http://www.historypoints.org/we can no longer open pages to edit, or create new ones (or as it happens open Global Settings).
No changes have been made to templates or installed modules. The following style sheet reference is found in the existing Template: {cms_stylesheet}
{* This is how all the stylesheets attached to this template are linked to it *}
In system maintenance we see this:
Database: 62 tables found (out of which 39 are not seq-tables)
No structural errors were detected in the database
Content Status: 3465 pages found ...No content errors detected.
Clearing Cache makes no difference. All menus in menu manager are set as non-cachable.
The system info is as follows:
----------------------------------------------
Cms Version: 1.11.9
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.3
MenuManager: 1.8.6
MicroTiny: 1.2.5
ModuleManager: 1.5.5
News: 2.14.1
Search: 1.7.11
ThemeManager: 1.1.8
DewPlayer: 0.2.1
CMSForms: 1.10.14
youtubeplayer: 1.3.1
Config Information:
php_memory_limit:
process_whole_template:
max_upload_size: 128000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true
Php Information:
phpversion: 5.3.26
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 128M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 8M
upload_max_filesize: 128M
session_save_path: /tmp (0700)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysql)
Server Db Version: 5.1.73
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found
----------------------------------------------
I still have the files on my PC extracted from the upgrade to 1.11.9. Are there any of these clean files that I could upload to replace something on the server that has gone corrupt?
Is it worth upgrading to 1.11.10 as V2 isn't being let loose just yet?
Any help appreciated, my limited skills are getting us nowhere very quickly.
Cheers, Eugene.
[SOLVED]V1.11.9 Pages from Content Pages dont open anymore?
[SOLVED]V1.11.9 Pages from Content Pages dont open anymore?
Last edited by genestevo on Fri Apr 04, 2014 2:48 pm, edited 1 time in total.
Re: V1.11.9 Pages from Content >>Pages dont open anymore?
The page editor doesn't open or the list content page doesn't open?
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Re: V1.11.9 Pages from Content >>Pages dont open anymore?
Sorry Rolf, listcontent.php opens fine. Individual sections can be expanded and collapsed without issue. Page orders can be changed.
The problem is that existing pages wont open and new pages can't be created. Any attempt (editcontent/addcontent) results in a white screen.
Thanks for responding by the way.
Regards Eugene.
The problem is that existing pages wont open and new pages can't be created. Any attempt (editcontent/addcontent) results in a white screen.
Thanks for responding by the way.
Regards Eugene.
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- Support Guru
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Re: V1.11.9 Pages from Content >>Pages dont open anymore?
Check error logs. I'll bet you'e running out of memory.results in a white screen.
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Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
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If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Re: V1.11.9 Pages from Content >>Pages dont open anymore?
Hi Call Guy,
Here is the full content of my error log as it stands at the moment. I see no reference to memory issues (unless of course I'm not reading it correctly which is quite likely.
Memory seams a recurring theme, suppose I should enquire with my provider about adding more. Or even bite the bullet and learn how to set up VPS
The site lives in directory "public_html/subdom_hp"
[Fri Apr 04 10:37:20 2014] [error] [client 208.115.113.83] File does not exist: /home/mochdren/public_html/subdom_kitchenplans/404.shtml
[Fri Apr 04 10:37:20 2014] [error] [client 208.115.113.83] File does not exist: /home/mochdren/public_html/subdom_kitchenplans/robots.txt
[Fri Apr 04 10:30:47 2014] [error] [client 208.43.251.181] File does not exist: /home/mochdren/public_html/subdom_hp/404.shtml
[Fri Apr 04 10:30:47 2014] [error] [client 208.43.251.181] File does not exist: /home/mochdren/public_html/subdom_hp/robots.txt
[Fri Apr 04 10:27:26 2014] [error] [client 108.178.53.226] File does not exist: /home/mochdren/public_html/subdom_hp/404.shtml
[Fri Apr 04 10:27:26 2014] [error] [client 108.178.53.226] File does not exist: /home/mochdren/public_html/subdom_hp/robots.txt
[Fri Apr 04 10:26:08 2014] [error] [client 175.42.85.27] File does not exist: /home/mochdren/public_html/subdom_hp/403.shtml, referer: http://historypoints.org/index.php?page=feedback-form
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.135] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.135] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:55 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:55 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:24 2014] [error] [client 2.102.55.117] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/index2.htm
[Fri Apr 04 10:13:24 2014] [error] [client 2.102.55.117] File does not exist: /home/mochdren/public_html/micro-blank_01, referer: http://www.mochdrenews.co.uk/index2.htm
[Fri Apr 04 09:53:18 2014] [error] [client 110.86.166.105] File does not exist: /home/mochdren/public_html/subdom_hp/403.shtml, referer: http://historypoints.org/index.php?page=feedback-form
Here is the full content of my error log as it stands at the moment. I see no reference to memory issues (unless of course I'm not reading it correctly which is quite likely.

Memory seams a recurring theme, suppose I should enquire with my provider about adding more. Or even bite the bullet and learn how to set up VPS

The site lives in directory "public_html/subdom_hp"
[Fri Apr 04 10:37:20 2014] [error] [client 208.115.113.83] File does not exist: /home/mochdren/public_html/subdom_kitchenplans/404.shtml
[Fri Apr 04 10:37:20 2014] [error] [client 208.115.113.83] File does not exist: /home/mochdren/public_html/subdom_kitchenplans/robots.txt
[Fri Apr 04 10:30:47 2014] [error] [client 208.43.251.181] File does not exist: /home/mochdren/public_html/subdom_hp/404.shtml
[Fri Apr 04 10:30:47 2014] [error] [client 208.43.251.181] File does not exist: /home/mochdren/public_html/subdom_hp/robots.txt
[Fri Apr 04 10:27:26 2014] [error] [client 108.178.53.226] File does not exist: /home/mochdren/public_html/subdom_hp/404.shtml
[Fri Apr 04 10:27:26 2014] [error] [client 108.178.53.226] File does not exist: /home/mochdren/public_html/subdom_hp/robots.txt
[Fri Apr 04 10:26:08 2014] [error] [client 175.42.85.27] File does not exist: /home/mochdren/public_html/subdom_hp/403.shtml, referer: http://historypoints.org/index.php?page=feedback-form
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.135] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.135] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:56 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:55 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:55 2014] [error] [client 62.24.181.134] File does not exist: /home/mochdren/public_html/robots.txt, referer: http://www.mochdrenews.co.uk/robots.txt
[Fri Apr 04 10:13:24 2014] [error] [client 2.102.55.117] File does not exist: /home/mochdren/public_html/404.shtml, referer: http://www.mochdrenews.co.uk/index2.htm
[Fri Apr 04 10:13:24 2014] [error] [client 2.102.55.117] File does not exist: /home/mochdren/public_html/micro-blank_01, referer: http://www.mochdrenews.co.uk/index2.htm
[Fri Apr 04 09:53:18 2014] [error] [client 110.86.166.105] File does not exist: /home/mochdren/public_html/subdom_hp/403.shtml, referer: http://historypoints.org/index.php?page=feedback-form
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- Support Guru
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Re: V1.11.9 Pages from Content >>Pages dont open anymore?
a: There are numerous troubleshooting steps on our documentation site.
particularly how to debug your installation.
b: We do not support CMSMS 1.11.4 so which is it? it is important that you give us complete and accurate information.
particularly how to debug your installation.
b: We do not support CMSMS 1.11.4 so which is it? it is important that you give us complete and accurate information.
Follow me on twitter
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Re: V1.11.9 Pages from Content >>Pages dont open anymore?
Sorry about the old signature. The current system info is as per the original post content.
As v1.11.10 is available is it worth doing a fresh install?
Cheers,
Eugene.
As v1.11.10 is available is it worth doing a fresh install?
Cheers,
Eugene.
Re: V1.11.9 Pages from Content >>Pages dont open anymore?
Hi Call Guy, That last bit about documentation did the trick. I was scanning all sort of things in the past-posts in the forum and searched lots of faq and such in the knowledge base but couldn't get anything to work. it was the bit that says:
Turned debug off, uninstalled YouTube player and hey presto life is sweet again. Hopefully I don't need it because, as it happens, any Y/T vid's are of the iframe embed mode.
Memo to self...bin the old signature.
Thank you so much for your continued support, enjoy the rest of your week, Regards, Eugene.
that made the penny finally drop. I did the config.php edit to turn on debug mode. On refresh my installation exploded into a hard to read overlaid mess of (to me) meaningless jargon. A common reference to YouTube player seamed at the heart of things.particularly how to debug your installation.
Turned debug off, uninstalled YouTube player and hey presto life is sweet again. Hopefully I don't need it because, as it happens, any Y/T vid's are of the iframe embed mode.
Memo to self...bin the old signature.
Thank you so much for your continued support, enjoy the rest of your week, Regards, Eugene.