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Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO cms

Posted: Sat Sep 07, 2013 8:52 am
by Cody
Hello, I have problem with upgrading from from 1.10.3 to 1.11.7. I red instructions for upgrade and I do all recommended steps (backup, upgrade modules, set NCleanGrey) and after I copy new files to FTP I got only blank screen without any source code with HTTP status 500. I tried /install/index.php?sessiontest=1 or /install/upgrade.php - both blank screen.

Only running url is /install/, whre I choose only language and second step /install/index.php?sessiontest=1 again blank with 500. Except /install/ all URLs returns 500 with blank screen. No error appears.

Please can anyone help me? Thank you for everything, what could help me.

I am using CMS Made Simple 1.10.3, with PHP 5.3.2, and MySQL 5.0.87.d10, it is Apache server on Linux.6.18-194.8.1.el5.centos.plusxen.

Installed Modules (before upgrading them):

CMSMailer: 5.2.1
MenuManager: 1.7.7
ModuleManager: 1.5.5
News: 2.12.2
Printing: 1.1.2
Search: 1.7
ThemeManager: 1.1.4
TinyMCE: 2.9.12
CodePress: 0.1.2
CGExtensions: 1.31
FrontEndUsers: 1.16.4
CustomContent: 1.7.3
SelfRegistration: 1.6.14
SiteMapMadeSimple: 1.2.5
TreeManager: 0.6.0
Forum: 0.9.4
FormBuilder: 0.7.4
CGFeedMaker: 1.0.16
Gallery: 1.6.1

Config Information:

process_whole_template: false
output_compression: false
max_upload_size: 48000000
default_upload_permission: 664
url_rewriting: mod_rewrite
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:

phpversion: 5.3.27
md5_function: On (Yes)
gd_version: 2
tempnam_function: On (Yes)
magic_quotes_runtime: Off (No)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 32M
max_execution_time: 30
output_buffering: 4096
safe_mode: Off (No)
file_uploads: On (Yes)
post_max_size: 32M
upload_max_filesize: 48M
session_use_cookies: On (Yes)
xml_function: On (Yes)

Server Information:

Server Api: apache2handler
Server Db Type: MySQL (mysql)
Server Db Version: 5.0.87.d10

Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen

Posted: Sat Sep 07, 2013 2:49 pm
by calguy1000
blank screen indicates a php error.

modify your .htaccess or php.ini to enable error messages.

Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen

Posted: Sat Sep 07, 2013 6:54 pm
by staartmees
Treemanager could be the problem as it is marked as stale. It hasn't been updated since 2009. Probably it isn't compatible with php 5.3.x

Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen

Posted: Mon Sep 09, 2013 7:04 pm
by Cody
Thank for your reply. After turning error off, I get to 6. step in upgrade, where I found error "Fatal error: Class 'news_admin_ops' not found in /web/u/domain.cz/subdomains/www/modules/News/News.module.php on line 374". Do you know how can I fix it? Thanks a lot for any advise!

Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen

Posted: Mon Sep 09, 2013 10:00 pm
by Jo Morg
Cody wrote:and after I copy new files to FTP I got only blank screen without any source code with HTTP status 500. I tried /install/index.php?sessiontest=1 or /install/upgrade.php - both blank screen.
Cody wrote:error "Fatal error: Class 'news_admin_ops' not found in /web/u/domain.cz/subdomains/www/modules/News/News.module.php on line 374". Do you know how can I fix it?
There is a chance that files got corrupted during the transference process. Try doing a checksum to check for files integrity, and try to use one of the alternative methods to upload files to the server. HTH.

Re: Problem with upgrade from 1.10.3 to 1.11.7-8 Blank Scree

Posted: Wed Sep 11, 2013 6:37 am
by Cody
I try new update 1.11.8 nad I got another error:-( 6th step again.

Code: Select all

INSERT INTO cms_routes (term,key1,key2,key3,data,created) VALUES ('/[nN]ews\\/(?P[0-9]+)$/','News',NULL,NULL,'O:8:\"CmsRoute\":2:{s:15:\"\0CmsRoute\0_data\";a:5:{s:4:\"term\";s:33:\"/[nN]ews\\/(?P[0-9]+)$/\";s:8:\"absolute\";b:0;s:4:\"key1\";s:4:\"News\";s:4:\"key2\";N;s:8:\"defaults\";a:1:{s:8:\"returnid\";s:2:\"67\";}}s:18:\"\0CmsRoute\0_results\";N;}',NOW()) -- Duplicate entry '/[nN]ews\/(?P[0-9]+)$/-News' for key 1
This error I can found through all website now.

Re: Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO

Posted: Wed Sep 11, 2013 9:37 pm
by Jo Morg
Cody wrote:I do all recommended steps (backup, upgrade modules, set NCleanGrey) and after I copy new files to FTP I got only blank screen
Time to use the backup: revert all to the point you started (database included); don't use ftp to upload the files, try one of the alternative methods; do a checksum and make sure there are no corrupted files left; then upgrade.
HTH

Re: Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO

Posted: Wed Sep 25, 2013 6:04 pm
by Dr.CSS
You may have to rename the News folder in modules > folder to get the upgrade to finish then rename it back then run News upgrade in admin > modules..