Hello, I have problem with upgrading from from 1.10.3 to 1.11.7. I red instructions for upgrade and I do all recommended steps (backup, upgrade modules, set NCleanGrey) and after I copy new files to FTP I got only blank screen without any source code with HTTP status 500. I tried /install/index.php?sessiontest=1 or /install/upgrade.php - both blank screen.
Only running url is /install/, whre I choose only language and second step /install/index.php?sessiontest=1 again blank with 500. Except /install/ all URLs returns 500 with blank screen. No error appears.
Please can anyone help me? Thank you for everything, what could help me.
I am using CMS Made Simple 1.10.3, with PHP 5.3.2, and MySQL 5.0.87.d10, it is Apache server on Linux.6.18-194.8.1.el5.centos.plusxen.
Installed Modules (before upgrading them):
CMSMailer: 5.2.1
MenuManager: 1.7.7
ModuleManager: 1.5.5
News: 2.12.2
Printing: 1.1.2
Search: 1.7
ThemeManager: 1.1.4
TinyMCE: 2.9.12
CodePress: 0.1.2
CGExtensions: 1.31
FrontEndUsers: 1.16.4
CustomContent: 1.7.3
SelfRegistration: 1.6.14
SiteMapMadeSimple: 1.2.5
TreeManager: 0.6.0
Forum: 0.9.4
FormBuilder: 0.7.4
CGFeedMaker: 1.0.16
Gallery: 1.6.1
Config Information:
process_whole_template: false
output_compression: false
max_upload_size: 48000000
default_upload_permission: 664
url_rewriting: mod_rewrite
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
default_encoding: utf-8
admin_encoding: utf-8
set_names: true
Php Information:
phpversion: 5.3.27
md5_function: On (Yes)
gd_version: 2
tempnam_function: On (Yes)
magic_quotes_runtime: Off (No)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 32M
max_execution_time: 30
output_buffering: 4096
safe_mode: Off (No)
file_uploads: On (Yes)
post_max_size: 32M
upload_max_filesize: 48M
session_use_cookies: On (Yes)
xml_function: On (Yes)
Server Information:
Server Api: apache2handler
Server Db Type: MySQL (mysql)
Server Db Version: 5.0.87.d10
Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO cms
Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO cms
Last edited by Cody on Wed Sep 11, 2013 7:16 am, edited 1 time in total.
-
- Support Guru
- Posts: 8169
- Joined: Tue Oct 19, 2004 6:44 pm
Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen
blank screen indicates a php error.
modify your .htaccess or php.ini to enable error messages.
modify your .htaccess or php.ini to enable error messages.
Follow me on twitter
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
-
- Power Poster
- Posts: 1049
- Joined: Wed Mar 19, 2008 4:54 pm
Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen
Treemanager could be the problem as it is marked as stale. It hasn't been updated since 2009. Probably it isn't compatible with php 5.3.x
Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen
Thank for your reply. After turning error off, I get to 6. step in upgrade, where I found error "Fatal error: Class 'news_admin_ops' not found in /web/u/domain.cz/subdomains/www/modules/News/News.module.php on line 374". Do you know how can I fix it? Thanks a lot for any advise!
Re: Problem with upgrade from 1.10.3 to 1.11.7 Blank Screen
Cody wrote:and after I copy new files to FTP I got only blank screen without any source code with HTTP status 500. I tried /install/index.php?sessiontest=1 or /install/upgrade.php - both blank screen.
There is a chance that files got corrupted during the transference process. Try doing a checksum to check for files integrity, and try to use one of the alternative methods to upload files to the server. HTH.Cody wrote:error "Fatal error: Class 'news_admin_ops' not found in /web/u/domain.cz/subdomains/www/modules/News/News.module.php on line 374". Do you know how can I fix it?
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
Re: Problem with upgrade from 1.10.3 to 1.11.7-8 Blank Scree
I try new update 1.11.8 nad I got another error:-( 6th step again.
This error I can found through all website now.
Code: Select all
INSERT INTO cms_routes (term,key1,key2,key3,data,created) VALUES ('/[nN]ews\\/(?P[0-9]+)$/','News',NULL,NULL,'O:8:\"CmsRoute\":2:{s:15:\"\0CmsRoute\0_data\";a:5:{s:4:\"term\";s:33:\"/[nN]ews\\/(?P[0-9]+)$/\";s:8:\"absolute\";b:0;s:4:\"key1\";s:4:\"News\";s:4:\"key2\";N;s:8:\"defaults\";a:1:{s:8:\"returnid\";s:2:\"67\";}}s:18:\"\0CmsRoute\0_results\";N;}',NOW()) -- Duplicate entry '/[nN]ews\/(?P[0-9]+)$/-News' for key 1
Re: Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO
Time to use the backup: revert all to the point you started (database included); don't use ftp to upload the files, try one of the alternative methods; do a checksum and make sure there are no corrupted files left; then upgrade.Cody wrote:I do all recommended steps (backup, upgrade modules, set NCleanGrey) and after I copy new files to FTP I got only blank screen
HTH
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
Re: Problem with upgrade from 1.10.3 to 1.11.7-8 INSERT INTO
You may have to rename the News folder in modules > folder to get the upgrade to finish then rename it back then run News upgrade in admin > modules..