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Missing images uploaded using Image Manager?

Posted: Thu Apr 04, 2013 3:19 pm
by grid24
Here's an odd thing - I wonder if anyone can help?

I recently did a major update of my website and uploaded a load of new images using 'Image Manager'.

The pages were created/modified and all seemed to look and work OK.

However, on reviewing my site on another computer a few days later, most of the new images were missing.

I looked at the files under 'Image Manager' and, indeed, the new images were not there. However, when I looked under 'File Manager', they were there but listed with the file size 0k!

Logging-in using an FTP agent, I could see the files but if I tried to view them using the absolute URL, I got the 'Forbidden' message even though the files were 644 and in a public directory.

I have worked around the problem by deleting the files using the FTP software and re-uploading them (I wasn't able to 'Overwrite' the existing files, but was allowed to delete them).

Does anyone know what happened and how can I avoid this happening again? Or should I just use 'File Manager' for all uploads in the future?

Re: Missing images uploaded using Image Manager?

Posted: Sun Apr 14, 2013 8:32 pm
by Dr.CSS
I quit using Image manager years ago, File Manager is the way to go, most likely some kind of "file owner" problem...

Re: Missing images uploaded using Image Manager?

Posted: Tue Apr 16, 2013 3:39 pm
by paulbaker
Could be you temporarily ran out of disc quota? Sure I have seen something like that before. Agree with Dr.CSS, use File Manager. Although if it was disc quota that wouldn't have helped.