Backend login issue in website[solved]

[suadmin]

Hello team,

We are facing a weird issue. We are unable to login in the backend of our website. We have tried to change the password with md5 option but it's not working. Whenever we enter credential it just redirect back to login page without showing any error.

Even when we submit without entering credential then it also redirect back to login page.

Please suggest what can we do.

Kind regards,

Rahul

[scooper]

I've come across this kind of behaviour when sessions aren't working correctly.

The first thing I'd check is that your browser is accepting cookies for the domain.

[suadmin]

Hi,

My browser is accepting cookies for the domain. Still i am facing the problem. Further I have also rechecked htaccess file and config file still could not arrive to a solution to the problem.

Please suggest what can we do.

Kind regards,

Rahul

[suadmin]

Hi,

I have checked and confirmed that the browser i am using is accepting the cookies, still the problem persists. Furthermore i have checked the htaccess and config files, still no solution.

Please suggest what can we do.

Kind regards,
Rahul

[Dr.CSS]

Once you log in and it redirects you try going to the admin again not login page but site.com/admin...

[suadmin]

Hi,

I am unable to login, i.e; When I type my credentials and click on the submit button I am redirected again to the same admin/login.php page. Thus I am unable to get into admin panel.

Also yesterday I checked deleting my htaccess and making some changes in config file. Then I was able login successfully to the admin panel.

I have same config files and same htaccess on many of my other websites which are working fine.

Please suggest what can be done.

Kind regards,
Rahul

[Dr.CSS]

I've had this same problem on a site before, log in and it just goes back to log in page, but if I added admin/ to the URL it would take me to the admin...

[oliverseddon]

Hi,

I sometimes get a similar issue, but find if I simply enter my details again the login works. Have you tried logging in twice in a row?




Thanks
Oliver

[suadmin]

Hello Everyone,

Our server has disabled the htaccess. So we have removed my htaccess and make url_rewriting none in config file.

Thanks for your support.

regards,

Rahul