username / password gone after server change.

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
Locked
calguy1000
Support Guru
Support Guru
Posts: 8169
Joined: Tue Oct 19, 2004 6:44 pm

Re: username / password gone after server change.

Post by calguy1000 »

First.... you need to tell us the version of CMSMS.

if you can't get into the admin, look into the version.php

if your site was moved to a new server it's possible that the email settings for the new server does not match what CMSMailer has and therefore CMSMailer is unable to send emails.

You can also look at the docs site for instructions on how to reset a lost password if you have direct access to the database.
Follow me on twitter
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Locked

Return to “[locked] Installation, Setup and Upgrade”