Upgrading to 1.11.4 freezes on Step 5

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
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d4creative
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Upgrading to 1.11.4 freezes on Step 5

Post by d4creative »

The upgrade install (from 1.10.3 I think?) freezes on step 5 at "Building static route database".
Any thoughts on why this might be would be much appreciated.
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timdebuurman
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by timdebuurman »

Usually, freezing at step 5 means there is a module conflict.

Have you upgraded all modules before the core upgrade?
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d4creative
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by d4creative »

No I didn't. I am currently restoring from backup but will check the modules before I proceed again.
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by d4creative »

Mind you, the upgrade instructions tell you to check modules and upgrade the necessary ones AFTER installation, not BEFORE. Idiotic if the upgrade process is going to be broken by non-core modules. How on earth can you ever guarantee a relatively problem free upgrade if that is the case?
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by uniqu3 »

In http://docs.cmsmadesimple.org/upgrading it says in "RED" block:
When upgrading to CMSMS 1.10.x it is important to upgrade your modules to their latest version before upgrading CMSMS.
which is also applicable for 1.11
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by d4creative »

It says at point 4 (which well above the bit you're referring to)
4. Read the UPGRADE.txt document in the doc directory that is contained within the package (except for diff packages). It might overrule the information stated on this page!
One would expect then that the Upgrade.txt doc would have the most relevant and up to date set of instructions for the process.

And the UPGRADE.TXT file for this versions says:

Code: Select all

7.  Check your Module Management page to make sure there are no modules that 
    need an upgrade.  If they do, please click the Upgrade link next to each 
    of them.

8.  Check your Module Management page for modules that may be incompatible
    with your new version of CMS Made Simple and upgrade these modules through
    the module manager.
It's a bit late to be advising that some modules might be incompatible if you've already embarked on an installation that will fail and mess up the install due to that incompatibility.

I spent hours today fixing this.
uniqu3

Re: Upgrading to 1.11.4 freezes on Step 5

Post by uniqu3 »

Oh come on, it has been announced numerous times, there were numerous forum posts about upgrading, but yeah upgrade.txt isn't updated, cause we have nothing else to do.

When you start install or upgrade process, there is release notes, where you will find:
Recommended Upgrade Procedure:
------------------------------
Users wishing to upgrade to CMSMS 1.10 should follow two similar, but different paths depending upon their sites current version of CMSMS.

** It is always important to have a backup of your site, including the database and all relative files before proceeding with an upgrade. **
If the version of CMSMS is less than 1.9.3:
a) Perform an upgrade to CMSMS 1.9.4.3 and verify that everything is working fine.
b) Backup your site again. It is always important to have a known-good-backup.

For all users upgrading to CMSMS 1.10:
c: Upgrade all modules to the latest available version.
d: Look at all of the third party plugins you have installed into your sites plugins directory and ensure that they should be compatible with CMSMS 1.10 (you may need to refer to the information below or to the forum for this).
e: Look at all of your User Defined Tags (UDT's) to insure that they should be compatible with CMSMS 1.10. See the technical information below to see what has changed.
e: Ensure that each module that your site requires is compatible with CMSMS 1.10. As some modules have needed revisions to be compatible. If your site is using some older or less used modules, you may have to contact the modules author or enquire in the CMSMS forum to see if the module is compatible.
Which well did not change for 1.11.x, i mean it is THIRD PARTY modules and UDT's you are having issues with.
And you could usually upgrade modules after cmsms upgrade process, so help is correct except that some modules simply were not updated for 1.11!
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by d4creative »

Obviously my experience missed that bit of info because I followed the upgrade.txt as instructed.
I'm glad this happened on my site and not a clients.

Your point is taken and a lesson has been learned. It's difficult when there are inconsistent sets of instructions. I don't work on CMSMS all the time. I am a designer and do a whole range of things so I don't spend my days watching every release and reading all the notes.

Enough said. Thanks for your replies.

P.S. I still think CMSMS is the best and easiest CMS out there.
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by Joesurf »

I had the same freezing problem on upgrade and found the culprit to be
FeUsers 3rd party module. I thought i did have the latest installed but it looks like I missed the FeUsers 1.18.x - March, 2012 and whatever the latest CGBlog is Version 1.9.x.

I got my upgrade un-frozen by renaming all 3rd party directories and then once logged into Admin renamed them back to original one by one until I found the culprits (FrontEndUsers / CGBlog).

I also had to delete CGBlog altogether. Kinda sucks having to setup these 3rd party modules all over again but there you have it. Read the fine print or pay the price!

Joe H.

FrontEndUsers
1.17.1 - March, 2012
Minor bug fixes.
1.18.x - March, 2012
Improved users tab.
Adds the ability to allow users to change their username.

CGBlog
Version 1.9.x
Remove image processing functionality. Use CGSmartImage.
Add preview functionality in add/edit article in the admin.
Several minor fixes.
Updates field aliasing to be consistent between detail and summary views:
Aliases now use munge string to url, but uses _ instead of -
The {$entry->field_alias} stuff is removed. This will break some sites, but is better for optimization purposes.
Adds year parameter to the archive view.
Version 1.8.3 - March 2012
Bug fixes.


Fatal error: Cannot override final method CMSModule::can_cache_output() in /home/joesurf/public_html/CMS/modules/FrontEndUsers/FrontEndUsers.module.php on line 2021
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by Monitor2 »

You can disable your modules one by one (by renaming their folder name thru FTP), and restart your upgrade process. Keep doing so until you find the problematic module(s).
howey
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Re: Upgrading to 1.11.4 freezes on Step 5

Post by howey »

Hi

I have a similar problem. I am running MAMP Rro 1.9, with PHP 5.3.2.

I had a site running CMSMS 1.10.3, tried to upgrade to 1.11.4 and had the problem where the installation freezes/stalls at stage 5 "Building static route database... ".

I initially went back to my back up and started again. Firstly I made sure all the additional modules were up-to-date, upgraded through module manager.

CGExtensions
CG GoogleMaps
CGSimpleSmarty
FormBuilder
JQuery Tools
nuSOAP
SiteMapMadeSimple
TinyMCE

The same problem occurred, so then I went back to the original installation etc and this time uninstalled the above modules and removed them, through Extensions>>Modules. Still know joy when I came to upgrade, same problem.

I then tried the same process upgrading to 1.11 and had the same problem again. However, I did a clean install of 1.10.3 and upgraded that to 1.11.4 no problem.

I am assuming that there must be a problem with the back up database, any suggestions.
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