MP4 Quicktime movies not working after pretty URLs activated

[grid24]

Firstly, many thanks to everyone who has posted help and advise on getting pretty URLs to work - I had a bit of trouble but got there in the end thanks to this forum!

I've now noticed (after a week of thinking I'd got the site working and informed Google of my nice new URLs!) that many of the movie files are no longer working - I just get the QuickTime 'Q' with a question mark.

None of the files have moved and they all worked before I fiddled with the URLs. If I paste the true URL into my browser, the movies play OK. So, it seems that there is an issue with the mod_rewrite?

Movies that I've added using the proper QuickTime 'export for web' format still work OK. The ones that don't work are the ones where I have used the 'Media' tab in TinyMCS WYSIWYG tp place them on a page.

Working movie here -
http://www.grid24.co.uk/what-we-do/vide ... arhol.html

Non-working one here -
http://www.grid24.co.uk/what-we-do/vide ... ation.html

Have tried lots of things, but nothing seems to work. Am 100% sure the files are where the code points to, so that's not the problem.

Any ideas?

[Dr.CSS]

Looks like it added an extra parameter in the path, did you look to see if the path is set by tiny or ?...

[staartmees]

the movies one both links are working.

[grid24]

Thanks for getting back to me.

I've now investigated further and found that the movies do, indeed work on a browser on a PC (Windows 7).

But, they still don't play on a Mac??

Looks like it added an extra parameter in the path, did you look to see if the path is set by tiny or ?...

What and where could this be added by Tiny? I've looked at the output code and all source code and it all looks like it's correct?

[igners]

Easiest thing would be to have an absolute rather than relative path to your movie file.

Sometimes movies / flash stuff seems to ignore the base href. Theres probably a reason for it but save your brain and have a full path to the movie.

[grid24]

Thanks for the comments. But nothing seemed to fix the problem which only occurred on Macs.

So, I went for the upgrade to 1.10.3 "Hyacinthe". Now nothing works!

I'm posting a new topic as i'm sure there's an easy fix.

Will post back here if the upgrade fixes the non-playing movie issue.

[grid24]

Update - I've now updated the CMS system to 1.10.3 "Hyacinthe" (I got everything working again after quite a bit of fiddling!).

Interestingly, once I had it all up-and-running, the movies worked fine (Mac OS 10.7.4 using Safari browser). 'Hoorah!', I thought. Stupidly, I made one little amendment to the template (removed {titlebreadcrumbs} ) and then decided against this revise and replaced the code. Re-saved the template, cleared cache and checked the site.

The movies have stopped working again!

They link and play fine on my iPhone and on my PC (Windows 7). They work fine on my Mac in Firefox and Chrome but don't play in Safari on any of our Macs?

Any ideas?

Maybe I can get a few kind folks to try on their computers to see if this is a local problem only effecting my office, or if it's the same on all Macs. Here's the link to try - http://www.grid24.co.uk/what-we-do/vide ... ation.html

[igners]

Hello

I would be tempted not to embed quicktime movies as you will run into all sorts of problems - Chrome will give a warning message before playing the video and Internet Explorer won't play them at all without first installing quicktime, very few people on PC's will have it.

What you need to use is an HTML5 video player which will serve people with modern browsers your MP4 file, and automatically fall back to flash for the corporates and looneys still using IE.

This list gives lots of different versions of players, I personally have used Video for Everybody within CMSMS and it works fine. Sublime is also very good.

http://praegnanz.de/html5video/

[grid24]

Hi All,

Thanks for the contributors that gave their advice on this topic. But, I'm still getting the same problems! (I haven't really paid it much attention as it is so difficult to pin down and fix!).

The issue now seems to be playing QuickTime movies in Safari on the Mac.

The pages that don't work in Safari work OK in Firefox and on the PC in both Firefox and Safari.

More confusing is that the movies play in the preview window in the admin section of CMSMS, but only show a QuickTime 'Q' when I go the the full page.

I have tried everything and have run out of ideas! Any help would be very much appreciated!

Here's a test page to demonstrate the problem...
http://www.grid24.co.uk/what-we-do/2d-a ... ear-3.html

Here's the code I'm using...
<object style="display: block; margin-left: auto; margin-right: auto;" classid="clsid:02bf25d5-8c17-4b23-bc80-d3488abddc6b" width="480" height="285" codebase="http://www.apple.com/qtactivex/qtplugin ... on=6,0,2,0">
<param name="enablejavascript" value="true" />
<param name="kioskmode" value="true" />
<param name="src" value="uploads/Headgearintro.mp4" /><embed style="display: block; margin-left: auto; margin-right: auto;" type="video/quicktime" width="480" height="285" src="uploads/Headgearintro.mp4" kioskmode="true" enablejavascript="true"></embed>
</object>

[gianpiero]

My feedback is:

On win7, 64 bit

I.E. 32 works
Chrome works
Safari works

browsers 64bit NOT working ( that seems normal )
I tested I.E. 64 and Waterfox 64 both

Here is an article, don't know if related

Quicktime Plugin Issue in Safari on Mac OSX Lion.
https://discussions.apple.com/message/16896886#16896886