Newsletter Made Simple - local character issue

[CrashOverride]

Hi out there,

When I use the NMS and have a fx. Conformation email with our local characters like æ it's looking very wrong when the email are recieved.

Example: "Kære" is "K├ªre"

When I look in the Admin is looking correct.

All charset are UTF-8

What can be wrong ?

/CO

[scelle]

Make sure that CMSMailer's Character Set parameter is set to utf-8. Also, sometimes the problem can be in mail server's/client's settings.

[CrashOverride]

If I telnet to the SMTP server there is no issue.

If I create a test php fil mail() there are no issue.

If I use: FormBuilder there a no issue.

If I use: NMS there are issue.


Charset are set to UTF-8 in both CMSMailer and NMS

[applejack]

Besides the preferences being set to UTF-8 in both CMSMailer and NMS is UTF-8 set in NMS template?

[CrashOverride]

Besides the preferences being set to UTF-8 in both CMSMailer and NMS is UTF-8 set in NMS template?

Don't follow you, under NMS -> Preferences -> Message charset there are defined UTF-8

I have no clue where you else think about, that it is nt when sending emails to the lists, that part are we not yet at, but only at the "please confirm" mail.

[Dr.CSS]

There are templates for a few things in NMS, one being the confirm email template, go thru the admin and find it to see if it is set correctly...

[CrashOverride]

There are templates for a few things in NMS, one being the confirm email template, go thru the admin and find it to see if it is set correctly...

If I look in the Admin is standing correct like: Kære

[applejack]

What are the headers in the mail you receive should be like.

Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

[CrashOverride]

What are the headers in the mail you receive should be like.

Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

They are:
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

[CrashOverride]

Just tried to send a test message from CMSMailer:

Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

[applejack]

quoted-printable – used to encode arbitrary octet sequences into a form that satisfies the rules of 7bit. Designed to be efficient and mostly human readable when used for text data consisting primarily of US-ASCII characters but also containing a small proportion of bytes with values outside that range.

http://en.wikipedia.org/wiki/MIME#Content-Type

Where you can change this in your mail server setting I do not know.

You could try and change CMS Mailer to use the different delivery methods just to see if that makes any difference.

[applejack]

I also just read that it may have to do with the receiving mail server so I would suggest sending to an alternate mail address on a different server to test.

[CrashOverride]

I also just read that it may have to do with the receiving mail server so I would suggest sending to an alternate mail address on a different server to test.

I do several test, actually I find an error on one of the routing, but now even the header are telling:
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit

The character are still wrong.......

[applejack]

I just sent Kære first time didn't work as I forgot to change NMS Preference to utf-8 after I did it worked fine. Are you sure you have it set as utf-8 i.e. not as uppercase though whether or not that should make any difference I do not know.

[CrashOverride]

Strange, no matter what I do, I see emails coming with wrong letters.