[SOLVED] Formbuilder 0.7 not working with CMSMS 1.9.4.2

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jbx1
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[SOLVED] Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by jbx1 »

I have a fresh install of CMSMS version 1.9.4.2 "Faanui"

I installed the FormBuilder 0.7 and FormBrowser 0.4 modules, from the module manager itself and all went fine. CMSMailer also works and I confirmed it with the test email.

I am now trying to use the form builder to create a contact form, and I used the simple one that comes with the default FormBuilder install.

I am trying to get this to work but when I submit the form it just redirects back to the form, with the fields empty. No error message is displayed, even though 'Hide Errors' is switched off. I also tried to submit the form with empty data and no error is displayed even though the fields are compulsory.

I did not touch anything in .htaccess or anything of that sort, it is the default stuff CMSMS installed.

What could be wrong? ???

Thanks.
Last edited by jbx1 on Fri Sep 16, 2011 9:10 pm, edited 1 time in total.
staartmees
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Re: Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by staartmees »

did you fill out an emailaddress and did you create a e-mail template in the file 'Send to'?
jbx1
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Re: Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by jbx1 »

Yes. I filled the email address and also the from email, and put the email template in the advanced tab of the Send To. I have the following email template:

{$your_name} <{$your_email_address}> has sent the following message on {$sub_date} from {$sub_source_ip}.

Subject: {$subject}

Message: {$message}

Can't understand what else could be wrong...
staartmees
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Re: Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by staartmees »

try a standard generated template.If it works, there's a problem with your template
jbx1
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Re: Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by jbx1 »

I changed the email template to a default generated one by pressing "Create Sample Template" but the problem remained the same.

I read somewhere in this forum that this could be related to .htaccess and URL extensions. I never touched that file, I have the default .htaccess that CMSMS creates on installation.

Is there any way to view a log of what the module is trying to do? Just seeing a redirection to the same form is not really helpful to troubleshoot.
jbx1
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Re: Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by jbx1 »

Can anyone indicate how I can troubleshoot this issue please?
jbx1
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[SOLVED] Re: Formbuilder 0.7 not working with CMSMS 1.9.4.2

Post by jbx1 »

For those of you who encounter a similar problem, I found that my template didn't have a

Code: Select all

{content}
tag. You still need to have it even though you have the

Code: Select all

{FormBuilder ...}
tag.

Its something trivial but logically you might not think you need it.

FormBuilder actually puts the messages after the form is submitted in the {content} tag, even if it doesn't seem to be documented (or I didn't find it).
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