I'm in desperate need of help. I'm hosting a CMSMS client website on Hostgator, and I just got a phonecall and an email from them:
I am at a total loss as to how to proceed. Has anyone seen this type of error before?I apologize, but I was forced to suspend the script "/home/client-website-name/public_html/index.php" as it was causing a high load on the server, and due to it affecting all of the other accounts on the system, I was forced to take immediate action for the health of the server.
Unfortunately I do not have any specific recommendations for this script, however, in general, adding some sort of caching mechanism, where the script does not need to generate a new page with every request, helps to lower the over load that a script will cause. Likely the original author or support group of the software that you are using will be able to help you to understand how to add something of this nature.
I have checked the source code on the home page and found this information:
Code: Select all
<!-- 2.56205 / 80 / 11093060 / 11689072 -->Code: Select all
CMS Install Information
.....................................................
CMS Version
1.6.7
Installed Modules
CMSMailer
1.73.14
FileManager
1.0.2
MenuManager
1.6.2
ModuleManager
1.3.2
News
2.10.4
nuSOAP
1.0.1
Printing
1.0.4
Search
1.6.1
ThemeManager
1.1.1
TinyMCE
2.7.0
Album
0.9.3
CGExtensions
1.19
CGSimpleSmarty
1.4.4
Comments
1.9.2
Captcha
0.4.3
RSS2HTML
1.2.4
SimpleSlider
0.3
FormBuilder
0.6.4
JQueryTools
1.0.6
...........................
Config Information
...........................
php_memory_limit:
process_whole_template:
false
max_upload_size:
64000000
default_upload_permission:
664
assume_mod_rewrite:
true
page_extension:
.html
internal_pretty_urls:
false
use_hierarchy:
false
debug:
false
output_compression:
false
...............................
Current PHP Version (phpversion):
.....................................................
5.2.15 Success
md5 function (md5_function):
On (True) Success
GD version (gd_version):
2 Success
tempnam function (tempnam_function):
On (True) Success
Magic quotes in runtime (magic_quotes_runtime):
Off (False) Success
PHP Effective Memory Limit (memory_limit):
64M Success
Maximum Execution Time (max_execution_time):
60 Success
PHP Safe Mode (safe_mode):
Off (False) Success
Session Save Path (session_save_path):
/tmp (1777) Success
Sessions are allowed to use Cookies (session_use_cookies):
On (True) Success
Checking if the httpd process can create a file inside of a directory it created (create_dir_and_file):
Success
PHP register_globals (register_globals):
Off (False) Success
PHP output_buffering (output_buffering):
On Success
disable_functions in PHP (disable_functions):
Success
PHP Open Basedir (open_basedir):
Success
Test for remote URL (test_remote_url):
Success
fsockopen: Connection ok! Success
fopen: Connection ok! Success
File uploads (file_uploads):
On (True) Success
Maximum Post Size (post_max_size):
64M Success
Maximum Upload Size (upload_max_filesize):
64M Success
Basic XML (expat) support (xml_function):
On (True) Success
Test file_get_contents (file_get_contents):
On (True) Success
Test ini_set (check_ini_set):
On (True) Success
Server Information:
Server API (server_api):
cgi-fcgi
Server Database (server_db_type):
MySQL (mysql)
Server Database Version (server_db_version):
5.1.52 Success
.....................................................
Server Software (server_software):
.....................................................
Apache mod_fcgid/2.3.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Server Operating System (server_os):
Linux 2.6.38.7 On i686
Many thanks in advance
