unable to get on to your CMSMS site with email addresses
Posted: Mon Jan 10, 2011 2:20 pm
Hello, I am quite frustrated by this.
I signed up and installed a CMSMS db about 2 years ago. I am trying to log into your bulletin board to post a question (that I will post separately) but when I click "forgot password", I am told my email is "not on the system".
But upon attempting to re-register, I am being told my user email address is "already in use."
So how can it be both "not in the system" and "already in use"?
I have had to use a friend's email address to join again today. I would like to restore my old account.
Thank you
Ella
I signed up and installed a CMSMS db about 2 years ago. I am trying to log into your bulletin board to post a question (that I will post separately) but when I click "forgot password", I am told my email is "not on the system".
But upon attempting to re-register, I am being told my user email address is "already in use."
So how can it be both "not in the system" and "already in use"?
I have had to use a friend's email address to join again today. I would like to restore my old account.
Thank you
Ella