Fatal error: Class 'CmsRegularTaskHandler' not found

[JackOutoftheBox]

Just completed an software upgrade from 1.7 to 1.8.2 and I'm getting the following error: Fatal error: Class 'CmsRegularTaskHandler' not found in /hermes/web11s/b2856/as.crescentrealestate/public_html/include.php on line 284

I have completed many upgrades with success in the past, and this one has me stumped. I have looked at other forum strings on this error, but their suggestions did not solve my issue. I have installed (and reinstalled) the entire 1.8.2-base files several time, and even attempted the "full" version, just because I thought that might help.

My server is running the latest PHP version (5.2.12) and I received all green checks in my upgrade process.

Can anyone else help me in trouble-shooting this issue. I cannot access the admin panel or see the site; both pages repeat the error message.

[alby]

But have you run checksum test?
run install/ and check in step 1 with your RELATIVE checksum dat file

Alby

[JackOutoftheBox]

Yes, not getting any errors there either. Thank you for any other insight you can provide.

Also, I double checked to see if the "include.php" file is there, and that the line is in tact, and it is.

[JackOutoftheBox]

Also, is there a way for me to go back to 1.7 version at this point, or has the damage been done? My client needs a functioning site back up ASAP.

[JackOutoftheBox]

I have restored the 1.7.1 software and am now getting MOST of my site, but it's missing the menu (because the Menu module is now missing), and I cannot access some of the other modules. When I tried to restore back to 1.8.2 (figuring it might be a compatibility issue with modules that were too-up-to-date) I got the same "fatal error" as earlier.

Now, I'm just not sure what to do. Restore database? Any ideas?

[JackOutoftheBox]

Just wanted to update this thread, in case anyone is experiencing the same issue. In the short-term, I hard-coded the navigation. This weekend, I will spending time reinstalling the software in a separate folder and rebuilding the site in there, since I was able to access most of the old site through the admin panel. Then, once I'm sure the old site is rebuilt in the latest version, I will remove the old site and replace with the new one. Not ideal, but at least I have something up there in the short-term.

[catchlight]

Just wanted to update this thread, in case anyone is experiencing the same issue. In the short-term, I hard-coded the navigation. This weekend, I will spending time reinstalling the software in a separate folder and rebuilding the site in there, since I was able to access most of the old site through the admin panel. Then, once I'm sure the old site is rebuilt in the latest version, I will remove the old site and replace with the new one. Not ideal, but at least I have something up there in the short-term.

Did you have any luck with this? I have exactly the same issue shifting from a sub folder to public directory.