[sloved]HELP FF sticking at page "wyciwyg://9/https://www...."

[JeremyBASS]

I don't know what this is "wyciwyg://9/https://www...." but FF is sticking at that page...


This is the problem page (there are 200 like it)
https://www.sjrmc.org/DoctorDirectory/Dir_Dermatology/walter-l-williams-md/


every other page like
https://www.sjrmc.org/DoctorDirectory/Dir_Dermatology/
works, the page works in IE just fine... at least IE7

the only error I spot is in net stat
a 404 on
https://www.sjrmc.org/stylesheet.php?templateid=22&mediatype=screen

which I also don't get ... as it I type it in I get it just fine...

I cleared the tmp/cache (but contentcache.php|fpcache_index.php)
All of the templates_c/

but none of the
tmp/modmgr_4L5Jr0 's
etc...

Any one know what to do?  I need fix this ASAP... I don't get it... thanks for the help here...
jeremyBass

php5
MySQL
CMS1.3.1

FF3 (incase it just ff3 would some one let me know on that aswell, thanks)

[Dr.CSS]

Is that URL leading to a folder?...

Most URLs with / at the end mean it's going to a folder not a file like .html or .php or whatever you use for ext....

[JeremyBASS]

Well it's
wyciwyg://9/https://www.sjrmc.org/DoctorDirectory/Dir_Anesthesia/thomas-r-boubel-md/
sorry I should have not short handed it...

That is were FF stops at...

I see Stopped in the bar at the bottom... firebug seems not to be working right... and the best I got was that in the back (the drop down part) button it showed
wyciwyg://9/https://www.sjrmc.org/DoctorDirectory/Dir_Anesthesia/thomas-r-boubel-md/

but the address bar shows

https://www.sjrmc.org/DoctorDirectory/Dir_Anesthesia/thomas-r-boubel-md/

this is way I'm so lost here.. thanks for the help here...
jeremyBass

[Dr.CSS]

I get this Firefox can't find the server at wyciwyg. some how your config.php got hosed or .htaccess is a mess, no ver. of CMSMS should spit out a URL like that...

And BTW you never said if you were going to a folder or trying to get to a page/file...

[JeremyBASS]

Sorry it's a page... list item cataloger page to be exact...

>>>>some how your config.php got hosed or .htaccess is a mess, no ver. of CMSMS should spit out a URL like that...

if this is the case why does everyother page work and the page of issue work in IE...? lost here

[JeremyBASS]

So I cheacked the config and htaccess all clear there...

[Dr.CSS]

So maybe something in the template is putting the wyciwyg://9/ in front of it...

And I thought I had built some sites with a lot of JS on them ...

[Russ]

I agree with Mark, there is also a lot of JS going into this page, some of which may be conflicting?
Some of the JS doesn't seem to work to well in FF3, Menu is jumpy and hard to use. Popup's don't seem to work well (bottom half of popup or is it a tooltip) when you hover on a doctors name.

In any event I expect much of it could be replaced by jQuery plugins, which would be lighter weight and more compatible with each other?

** In fact disabling JS makes the site work better and as required! I can see the doctors pages!
You still need to ensure your accessibility links come below the list of doctors - it looks a bit weird on the right in FF and too close underneath when viewing a doctor. Put it at the bottom of the content **

Hope this helps,

Russ

[JeremyBASS]

Ok Javascript reduced down to 29.3k (from 356kb)... why would it be only that page... only ff and when it shares all the same things as it's parent ... which the parents work just fine... I get the html response but the DOM is not been writen... so lost here...

[Russ]

A lot of this JS is messing with the DOM? Anyway the site works well without the JS so why use it? I'm not sure it add stuff?

[JeremyBASS]

They are just in a few pages for a few reasons... ie shadowbox is the album, jquery drives a lot of things your not seeing... They are loaded on pages before hand to spread the load and predictively preload...

what would be the wyciwyg://9/ be for anyways....  I sure didn't putting in thing like that...

why would i get a 404 on
  https://www.sjrmc.org/stylesheet.php?te ... ype=screen

all the other ones load just fine...

why do all the other page load fine... I think the key is the wyciwyg://9/

not sure

[JeremyBASS]

ok so this is the jive wyciwyg an acronym of What You Cache Is What You Get....

so then it's the mystery 404?... or???

[Russ]

1. Does it only happen with pages with cataloger?
2. Does it happen if the site is HTTP and not HTTPS? You have everything linked through HTTPS and I'm not sure why as it is also slow things down and can cause problems?
3. What is in your site error /access logs - when you goto this page and get the error.

+ I have no idea what wyciwyg://9/  is?
+ I got NO error looking at your CSS:
   https://www.sjrmc.org/stylesheet.php?te ... ype=screen
+ It must be something todo with JS as if you turn it off in your browser your don't get the problem. So probable combination of code and JS?

Russ
p.s. 1. When I had  a look in Safari with web inspector it is trying to load something like this - it maybe a picture/png
https://www.sjrmc.org/none
Which Safari thinks if 39.43KB and 0x0 in dimensions with mime type text/html.

2. When I had  a look in Safari with web inspector I got these console Errors on
https://www.sjrmc.org/DoctorDirectory/D ... xander-md/

SyntaxError: Parse error
https://www.sjrmc.org/Scripts/AC_RunAct ... .min.js.gz (line 1)
SyntaxError: Parse error
https://www.sjrmc.org/Scripts/MenuSyste ... .min.js.gz (line 1)
SyntaxError: Parse error
https://www.sjrmc.org/Scripts/jquery-1.2.6.min.js.gz (line 1)
SyntaxError: Parse error
https://www.sjrmc.org/Scripts/shadowbox ... .min.js.gz (line 1)
SyntaxError: Parse error
https://www.sjrmc.org/Scripts/shadowbox ... .min.js.gz (line 1)
ReferenceError: Can't find variable: $
https://www.sjrmc.org/Scripts/float_w_img.js (line 144)
SyntaxError: Parse error
https://www.sjrmc.org/Scripts/jquery.cornflex.min.js.gz (line 1)
?

3. Obviously check HTML for web standards code.

[Dr.CSS]

Are you using some kind of caching method to speed up the site?...

[JeremyBASS]

Yes I'm use many trick to speed up the site... I was going to write them in another post as the are gold nuggets I found when I was done refining them... but here they are as is...

.htaccess

Code: Select all

# BEGIN Optional settings

# Turns off directory browsing
# not absolutely essential, but keeps people from snooping around without 
# needing empty index.html files everywhere
Options -Indexes

# Deny access to config.php
# This can be useful if php ever breaks or dies
# Use with caution, this may break other functions of CMSms that use a 

config.php
# file.  This may also break other programs you have running under your CMSms
# install that use config.php.  You may need to add another .htaccess file to 

those
# directories to specifically allow config.php.
<Files "config.php">
order allow,deny
deny from all
</Files>

# Sets your 403 error document
# not absolutely essential to have, 
# or you may already have error pages defined elsewhere
ErrorDocument 403 /forbidden403.shtml

# No sense advertising what we are running
ServerSignature Off

# END Optional Settings

# BEGIN CMSMS and Rewrite Rules
# Make sure you have Options FollowSymLinks
# and Allow on

RewriteEngine On

# Might be needed in a subdirectory
#RewriteBase /
# URL Filtering helps stop some hack attempts
#IF the URI contains a "http:"
RewriteCond %{QUERY_STRING} http\: [OR]

#OR if the URI contains a "["
RewriteCond %{QUERY_STRING} \[ [OR]

#OR if the URI contains a "]"
RewriteCond %{QUERY_STRING} \] [OR]

#OR if the URI contains a "<__script__>"
RewriteCond %{QUERY_STRING} (\<|%3C).*script.*(\>|%3E) [NC,OR]

#OR script trying to set a PHP GLOBALS variable via URL
RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]

#OR any script trying to modify a _REQUEST variable via URL
RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2}) [OR]

#IF the URI contains UNION
RewriteCond %{QUERY_STRING} UNION [OR]

#OR if the URI contains a *
RewriteCond %{QUERY_STRING} \*

#then deny the request (403)
RewriteRule ^.*$ - [F,L]

# End URL Filtering


# CMSMS Rewriting
# Set assume mod_rewrite to true in config.php and clear CMSMS cache
RewriteCond %{REQUEST_FILENAME} !-f [NC]
RewriteCond %{REQUEST_FILENAME} !-d [NC]
RewriteRule ^(.+)$ index.php?page=$1 [QSA]

# CMSMS Header Expires
# 3months
<FilesMatch "\.(ico|gif|jpg|jpeg|png|flv|pdf)$">
  Header set Cache-Control "max-age=7257600"
</FilesMatch>
# WEEK
<FilesMatch "\.(js|css|swf|gz)$">
  Header set Cache-Control "max-age=604800"
</FilesMatch>
# 45 MIN
<FilesMatch "\.(html|htm|txt)$">
  Header set Cache-Control "max-age=2700"
</FilesMatch>

# CMSMS unset ETag
<FilesMatch "\.(ico|pdf|flv|jpg|jpeg|png|gif|js|css|gz|swf)$">
Header unset ETag
FileETag None
</FilesMatch>

# CMSMS block unwanted HTTP_REFERER
RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^https://(www\.)?sjrmc.org/.*$ [NC]
RewriteRule \.(ico|pdf|flv|jpg|jpeg|png|gif|js|css|gz|swf)$ /feed/ [R=302,L]


# END CMSMS

gzip everything and minified it too...

I think RUSS is right in that it’s a js is the root cause... I'll have to pile it off and find it... I'll post back if I get it... thanks