I've have a problem on two websites now making large forms work. I'm using CMSMS 1.2.3, and FormBuilder 4.4. It keeps giving me this error: "Sorry! There was an error handling your form submission." I found the problem wasn't just me [url=http://"http://forum.cmsmadesimple.org/index.php/topic,14525.msg72051.html#msg72051"]here[/url], and tried posting about it [url=http://"http://forum.cmsmadesimple.org/index.php/topic,13955.msg93531.html#msg93531"]here[/url]. But after remaking the form several times in different ways to no avail, I stumbled upon [url=http://"http://forum.cmsmadesimple.org/index.php/topic,19480.msg96197.html#msg96197"]this post[/url] which explained that their personal problem was with the *Email Results to set Address(es) field in the form. I then tried writing to flat file, and WALA!, it worked.
So now I'm wondering how I can fix it, and be able to send to an email address. Any help or ideas would be just sweet!
Form Builder Error when making longer forms.
- chuckienorton
- Forum Members
- Posts: 68
- Joined: Wed Feb 14, 2007 6:58 pm
- Location: Pasadena, California
Re: Form Builder Error when making longer forms.
yeah i got exactly the same problem. I´m trying to debug the error message, but haven't found a clue where to begin.
UPDATE 1:
I found out that it only happens when certain emails are entered in the form. name@domain.NET<-- does always print out:
"Sorry! There was an error handling your form submission.Language string failed to load: recipients_failedname@domain.net"
name@domain.DE does always work. Maybe this helps someone to figure this out.
My form design:
Receiver *Email Results to set Address(es) . To: name@domain.de
flatfile *Write Results to Flat File . testaccounts.txt
Name Text Input
E-Mail Text Input
E-Mail VALIDATE *Validate-via-Email Address
Passwort Text Input
Informationen Check Box
Since I never received such errors before, I guess it has something to do with the "*Validate-via-Email Address" function or "Write Results to Flat File".
UPDATE 2:
If I remove the "*Validate-via-Email Address" field it works with any e-mail address, but this is urgently needed for the propose of my form. The bug is somewhere hidden in there.
I hope some of you guys can help to fix this.
kind regards
UPDATE 1:
I found out that it only happens when certain emails are entered in the form. name@domain.NET<-- does always print out:
"Sorry! There was an error handling your form submission.Language string failed to load: recipients_failedname@domain.net"
name@domain.DE does always work. Maybe this helps someone to figure this out.
My form design:
Receiver *Email Results to set Address(es) . To: name@domain.de
flatfile *Write Results to Flat File . testaccounts.txt
Name Text Input
E-Mail Text Input
E-Mail VALIDATE *Validate-via-Email Address
Passwort Text Input
Informationen Check Box
Since I never received such errors before, I guess it has something to do with the "*Validate-via-Email Address" function or "Write Results to Flat File".
UPDATE 2:
If I remove the "*Validate-via-Email Address" field it works with any e-mail address, but this is urgently needed for the propose of my form. The bug is somewhere hidden in there.
I hope some of you guys can help to fix this.
kind regards
Last edited by symb on Thu Apr 03, 2008 3:01 pm, edited 1 time in total.
- chuckienorton
- Forum Members
- Posts: 68
- Joined: Wed Feb 14, 2007 6:58 pm
- Location: Pasadena, California
Re: Form Builder Error when making longer forms.
Yes... Thanks for figuring that out.symb wrote: If I remove the "*Validate-via-Email Address" field it works with any e-mail address, but this is urgently needed for the propose of my form. The bug is somewhere hidden in there.
Got mine working to one email address (instead of 3). Hopefully one of the developers will look into the bug soon, or for next update.
Thanks!
- Charles Butcher
- Forum Members
- Posts: 103
- Joined: Sat Jul 05, 2008 8:25 pm
- Location: Norfolk, UK
Re: Form Builder Error when making longer forms.
Could anyone suggest why I might be getting intermittent "There was an error handling your form submission" errors with a simple form? If I try to send identical form data three times, it will typically fail once or twice, then succeed.
CMSMailer (1.73.13) is set up to use authenticated SMTP, and seems to work reliably both for test messages and with this UDT:
http://wiki.cmsmadesimple.org/index.php/Share_your_tags_here#YALIM_.E2.80.93_Yet_Another_Login_Info_Mailer
The SMTP timeout is set to 1000 seconds, which ought to be enough (and in any case the error message appears within 20-30s).
The form in question is a very simple one based on the basic contact form supplied with CMSms: http://www.stanhoe.org/email
(Apologies for the ugly layout: I'm finding that CSS in the form's "CSS" field has no effect, presumably because it is somehow overridden by the CSS in my template. Suggestions about this will be welcome (I'm CSS-ignorant as well as a CMSms newbie), but I take it this should not affect form submission?)
I'm using FormBuilder 0.5.3, and the form is set to "Email Results to set Address(es)". As I said, with identical form data, it sometimes works, sometimes doesn't.
I tried turning on debug in config.php. I got various notices of undefined indexes, properties and variables, but no errors, and I saw the same things when form submission succeeded as when it didn't.
CMSMailer (1.73.13) is set up to use authenticated SMTP, and seems to work reliably both for test messages and with this UDT:
http://wiki.cmsmadesimple.org/index.php/Share_your_tags_here#YALIM_.E2.80.93_Yet_Another_Login_Info_Mailer
The SMTP timeout is set to 1000 seconds, which ought to be enough (and in any case the error message appears within 20-30s).
The form in question is a very simple one based on the basic contact form supplied with CMSms: http://www.stanhoe.org/email
(Apologies for the ugly layout: I'm finding that CSS in the form's "CSS" field has no effect, presumably because it is somehow overridden by the CSS in my template. Suggestions about this will be welcome (I'm CSS-ignorant as well as a CMSms newbie), but I take it this should not affect form submission?)
I'm using FormBuilder 0.5.3, and the form is set to "Email Results to set Address(es)". As I said, with identical form data, it sometimes works, sometimes doesn't.
I tried turning on debug in config.php. I got various notices of undefined indexes, properties and variables, but no errors, and I saw the same things when form submission succeeded as when it didn't.
Last edited by Charles Butcher on Sun Jul 20, 2008 3:22 pm, edited 1 time in total.