Blank Page at installation... does not involve moving

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
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shenalol

Blank Page at installation... does not involve moving

Post by shenalol »

Hello!

I am trying to install CMS Made Simple and I get a blank page when I try to go to the install link. This is not because I have moved to a new server.

I uploaded everything correctly, set permissions, and uploaded a blank config.php file as the Quick Install instructions suggested. That didn't work, so I deleted all the files and tried again. I called the domain server company to see if it was problem with the database and they said it was probably because the config.php file was blank. Thus, I copied to code from a config.php file from another version of CMS Made Simple I had installed on another website and it still didn't work.

Can you please tell me what I'm doing wrong? Is the config file supposed to be blank? If so, then why was the page still blank even when I had an empty config file uploaded? If it's not supposed it be blank, could it be that I have the wrong code installed?

The address to the website is http://www.holistic-fitness.org/install

If it helps at all, the domain is hosted by GoDaddy.com.

Thanks!
Pierre M.

Re: Blank Page at installation... does not involve moving

Post by Pierre M. »

Hello,

What version of CMSms do you think it is ?
What link have you downloaded ?
Was the packaged tmp folder empty ?
BTW : nodaddy.com

Pierre M.
shenalol

Re: Blank Page at installation... does not involve moving

Post by shenalol »

Pierre,

1 & 2: The version I installed was 1.1.3. I do not know what version the config.php file is from. It cannot be one too far before this one because I installed it on the other website on July 27th.
3: The tmp file had all the other folders in it - cache, config, templates, templates_c
4: I had a feeling GoDaddy would cause unnecessary problems. But the owner chose it because it was cheap. :/

~Shena
calguy1000
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Re: Blank Page at installation... does not involve moving

Post by calguy1000 »

if you're doing a fresh install, then the config.php file WILL be empty, and should be empty.

You chmodded the config.php and the tmp directory to 777 (recursively)?

and then went to install/install.php
and all of the tables were created?
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shenalol

Re: Blank Page at installation... does not involve moving

Post by shenalol »

I thought I replied to this, but apparently, I didn't press send!

Anyways, calguy, I emptied the config.php file and everything. Also, there is no install.php, but there is an install.css. The version installed is 1.1.3. Should I remove it and try 1.1.4. And like I alluded to earlier, does GoDaddy.com have anything to do with it or is GoDaddy pretty stable and it's an installation error on my side?
tsw
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Re: Blank Page at installation... does not involve moving

Post by tsw »

if there is no install.php file its a broken upload issue.

download the latest package, check md5sum after downloading

upload

run installation
shenalol

Re: Blank Page at installation... does not involve moving

Post by shenalol »

I have downloaded Versions 1.1.2, 1.1.3.1, 1.1.4.1, and 1.2. None of them have an install.php file, only install.css.
tsw
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Re: Blank Page at installation... does not involve moving

Post by tsw »

sorry, its install/index.php...
shenalol

Re: Blank Page at installation... does not involve moving

Post by shenalol »

They each have the install/index.php file... which I guess brings me back to the original post:

There is a blank page when I try to go to this file to begin installation. Right now, I have uploaded Version 1.1.3.1. (This is the third upload I've tried.) Should I try Version 1.2?

If the version does not matter, is it because it is hosted by GoDaddy or does that not matter either?

For you to see for yourself: http://www.holistic-fitness.org/install
mfornis

Re: Blank Page at installation... does not involve moving

Post by mfornis »

I also just installed the latest version with  install/index.php  present and got the a blank page.
I am also hosting my domain to godaddy. I wonder if the files are corrup or the issue is with godaddy?
mfornis

Re: Blank Page at installation... does not involve moving

Post by mfornis »

Actually, it's not Godadday that is causing this problem. It was my ftp client. Apparently when I upload the files, somehow the uploaded files to godaddy becomes incomplete. I know my ftp client is crappy and I since I have no other access to other ftp client.  I also needed to increase the php memory from 8M to 16M.

So what I did, is I used godaddy's ftp interface, only that I had to upload the folders under my CMS root folder, one by one. I also had to pay attention that the ftp doesn't time out.

I hope this works for you. I suggest to re-upload again the entire files into your godaddy's host.
Before installation, check also if you have any warnings...
Pierre M.

Re: Blank Page at installation... does not involve moving

Post by Pierre M. »

Hello,

some information about such an issue :
http://wiki.cmsmadesimple.org/index.php/FTP_program

Pierre M.
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