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Problems uploading images using a MAC...

Posted: Fri Aug 24, 2007 3:08 am
by gamache
I have no problem adding images and loading them to the server using Windows and Internet Explorer.
When my client uses a MAC computer, she cannot load a picture. The drop down is grayed out. Please see screen shot to see what she sees. I have never used a MAC so I am so confused.
http://www.AbundantZestforLife.com/screenshot.jpg

Re: Problems uploading images using a MAC...

Posted: Fri Aug 24, 2007 6:14 am
by chrisl
I use both MAC and PC, the FCK resource editor works OK in both.

It may be that there is a permissions issue or less likely a local setting on the MAC browser.

As a first step I would check permissions for your 'uploads' folder and sub folders.

I would also recommend adding the very good ImageManager plugin which is easy to install and found at

http://www.saulmade.nl/FCKeditor/FCKPlugins.php

or

look at http://forum.cmsmadesimple.org/index.ph ... 872.0.html

These make uploading images much easier for inexperienced users.

Good luck

Re: Problems uploading images using a MAC...

Posted: Fri Aug 24, 2007 7:41 am
by Jonny
The screenshot shows your client is using Safari, which in my experience does not work well with certain aspects of the CMSMS Admin Panel/WYSIWYGs.

Ask your client to try Firefox instead.

It's Mac (abbreviation of Macintosh) not MAC ;)

Re: Problems uploading images using a MAC...

Posted: Fri Aug 24, 2007 11:39 am
by Pierre M.
Jonny is right : Safari is not a supported admin browser yet.

Pierre M.

Re: Problems uploading images using a MAC...

Posted: Fri Aug 24, 2007 12:24 pm
by chrisl
Yes there is no question Jonny is right (on all counts) I didn't notice it was Safari.

What is a bit curious is that the WYSIWYG toolbar should appear at all, in my experience Safari/Opera go straight to HTML mode but maybe it's changed with more up-to-date browsers than I'm using.

Re: Problems uploading images using a MAC...

Posted: Fri Aug 24, 2007 2:17 pm
by gamache
See.. I don't even know the abbreviation of Mac. I have never even touched one.
Thanks for your input!!!!!!
I will try it out.