[solved] Does not appear to be a valid email address!

mrjamie · Post by **mrjamie** » Wed Jan 30, 2008 9:28 am

Hi,

Using form builder, (awesome by the way) on a website i have been constructing, I have until now been using my own email to test which has been fine. Now i have rolled out the actual website I wanted to change the email from my own to an address on the website's domain...

Problem I have is that the site is hyphenated.... www.my-site.com  so when I input the sent to email of info@my-site.com form builder throws up the following error...

does not appear to be a valid email address!

Any suggestions on circumventing this issue?

Thank you in advance.

Form Builder 0.4.4

nivekiam · Post by **nivekiam** » Thu Jan 31, 2008 4:45 am

I'm unable to duplicate this. Can you give step by step instructions on exactly what you are doing? Also, what method are you sending email from CMSMailer, smtp, sendmail, mail?

Example:

Go to: Site Admin > Extensions > Form Builder

Edit Contact Form

Edit "Email Results to set Address(es)" field

I've tried putting a info@example-site.com type email address in the "to" field(s), the CMSMailer from field, any place I could think of and can't generate that error message.

cubix · Post by **cubix** » Thu Jan 31, 2008 4:54 am

there is also an option in the admin section to turn off email address checking

i know its a quick fix but will allow the contact form to work in the meantime.

mrjamie · Post by **mrjamie** » Sun Feb 03, 2008 6:29 pm

apoplogies for delay in response, here's the step by step:

Log in to Admin Panel

extensions --> form builder

click edit "contact form"

click edit on "*Email Results to set Address(es) "

in main window, edit Destination Email Address:

I'm attempting to use, info@1-site.com

Still says, "does not appear to be a valid email address" :-/

Using CMSmaile, any help much appreciated

mrjamie · Post by **mrjamie** » Sat Feb 09, 2008 1:45 pm

So, just tried again today, and it started to work?!?! done nothing different, but it now accepts the hyphenated domain address as the "send to" email

nivekiam · Post by **nivekiam** » Sat Feb 09, 2008 5:52 pm

Oh crap, I had started a reply a few days ago, apparently I never sent it and since have restarted my browser....

Anyway, I was never able to duplicate it on my server. I even used the exact same address you used below. I can only think there was a config issue somewhere on your server that your host has changed/fixed.

Don't be too surprised at hosts like that if something else stops working and most other people using the same software don't have issues

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