Stuck Prior to Installation Process

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
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paul.woolsey

Stuck Prior to Installation Process

Post by paul.woolsey »

Greetings.

I'm installing CMSMS 1.1.2 on a (sadly) GoDaddy hosted server. PHP ver. unknown, MySQL 5.0.

I upload the whole package to the FTP with no errors or issues.

when i go to the associated website (http://www.icarusmediadesign.com) i get none of the usual installation business.

Instead it navigates me to [http://www.icarusmediadesign.com/install/index.php?sessiontest=1&]

and leaves me with a white screen.

No chance to set up database access, no chance to verify any initial configuration issues.

Suggestions?
Pierre M.

Re: Stuck Prior to Installation Process

Post by Pierre M. »

Hello,

if you have read and followed tests and instructions to the letter, my only advice is to call the hosting provider support.
Of course, before, you can try another browser and/or computer.

Pierre M.
paul.woolsey

Re: Stuck Prior to Installation Process

Post by paul.woolsey »

All excellent suggestions.

I have tried the installation on Mac OSX 10.4.10, using Safari, Firefox, and Opera.
Also tried from the PC (XP Pro) using IE 6, then IE 7, Firefox, Opera, and Kameleon.

I have (to the best of my knowledge, of course) followed all instructions to the tee.

The issue may be tied to another I ran across last night: i can't CHMOD files from the FTP. I think it's a hosting issue. I'll have to deal with them.

Thanks for the help.
RonnyK
Support Guru
Support Guru
Posts: 4962
Joined: Wed Oct 25, 2006 8:29 pm

Re: Stuck Prior to Installation Process

Post by RonnyK »

Paul,

did you transfer all files correctly, I mean do you have FTP in smart-mode, transferring ascii files ascii and binary files binary. You did unzip the files and then transfer all content to the root?

Ronny
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