the errors that I get are
Checking write permission on TMP_CACHE_LOCATION ---- red cross
Checking write permission on TMP_TEMPLATES_C_LOCATION --- red cross
the ftp system I am using is netftp and I have set chmod settings of the tmp folder to 777 as told in the installation instructions.
I have repeatedly pressed the try again button at the bottom of step 1 screen, but even though the chmod setting is 777, the errors still show and I can't get past step one

Server is apache based, operating system is Linux. I am installing cmsms latest version 1.0.4
Would you need any other information? Please let me know how I can get this working. I appreciate your help. Thanks in advance