CGClientTickets - works or not?

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mamath
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Posts: 1
Joined: Wed Apr 05, 2017 9:09 am

CGClientTickets - works or not?

Post by mamath »

Hello,

Did someone install the CGClientTickets module? Does it work as expected?
On my side, only the first ticket creation works fine, all other views "MyTickets list/overview" and "ManageTickets" don't (see attached pictures).


Regards
Math

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Cms Version: 2.1.5
Installed Modules:
AdminSearch: 1.0.2
CGBlog: 1.14.4
CGClientTickets: 1.1.4.1
CGExtensions: 1.54.1
CGSimpleSmarty: 2.1.6
CGSmartImage: 1.21.8
CGSnapshot: 1.3
CMSContentManager: 1.1.1
CMSMailer: 6.2.14
DesignManager: 1.1.1
FileManager: 1.5.2
FormBuilder: 0.8.1.6
FrontEndUsers: 2.3.2
Gallery: 2.3.1
JMDownMan: 1.RC.2
JQueryTools: 1.4.0.1
LISE: 1.2.3
LISETodo: 1.2.3
MicroTiny: 2.0.3
ModuleManager: 2.0.4
Navigator: 1.0.3
News: 2.50.5
Search: 1.50.2
TinyMCE: 3.1.4
Uploads: 1.25.5

Config Information:
php_memory_limit:
max_upload_size: 128000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Europe/Zurich
permissive_smarty: false

Php Information:
phpversion: 7.1.3
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 22519
E_STRICT: 0
E_DEPRECATED: 0
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 60
register_globals: Off (False)
output_buffering: 4096
disable_functions:
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 128M
upload_max_filesize: 128M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On

Performance Information:
allow_browser_cache: Off (False)
browser_cache_expiry: 60
php_opcache: On (True)
smarty_cache: Off (False)
smarty_compilecheck: Off (False)
smarty_cache_udt: Off (False)
auto_clear_cache_age: On (True)
Server Information:
Server Software: Apache
Server Api: fpm-fcgi
Server Os: Linux 3.10.0-514.10.2.el7.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 10.0.28
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable

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Attachments
The ticket is not listed in the MyTicket
The ticket is not listed in the MyTicket
Capture4.PNG (10.66 KiB) Viewed 913 times
MyTickets list
MyTickets list
The first ticket creation works fine
The first ticket creation works fine
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