Problem with Design Manager tabs

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jakovbak
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Joined: Thu Dec 13, 2012 2:54 pm

Problem with Design Manager tabs

Post by jakovbak »

Hello!
I just did clean install of 2.1.5 and everything went OK, there was no errors during or after installation. However, entering Design Manager showed something unusual:
- Templates and Stylesheet tabs are not showing its contents as usual there's content of Homepage instead?!
See attachment for better description.
Did anyone had experience with such thing?
And yes, I did all of maintenance routines with browser and system with no effect...
Thank you in advance for any kind of help or explanation provided!
Best regards,
jakovbak
Attachments
Same thing with Stylesheet tab. Other tabs are OK...
Same thing with Stylesheet tab. Other tabs are OK...
jakovbak
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Posts: 234
Joined: Thu Dec 13, 2012 2:54 pm

UPDATE: Problem with Design Manager tabs

Post by jakovbak »

I have deleted database and CMSMS installation and transferred everything from another CMSMS site. This second site is located on the same server as the first one and it's working without any problems. The moment it's been activated on this "problematic" domain, same thing happened again - content of homepage is being displayed instead of templates and stylesheets.
My conclusion is - there must be something wrong with PHP setup on server but I can't still figure out what exactly.
I have tried with debug mode during installation but came up with nothing. Softaculous install ended with same result.
I'm getting bored and pissed off a bit...
calguy1000
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Re: Problem with Design Manager tabs

Post by calguy1000 »

Although you have provided almost no information to go on... I know that the stylesheets and templates tabs of DesignManager use ajax so that they can regularly refresh. It's the ajax that is not working, and since it's replacing those tabs with the content of your site, I suggest you:

a: check your .htaccess file (remove it temporarily)
b: absolutely ensure that mod_security is disabled for that domain.
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jakovbak
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Joined: Thu Dec 13, 2012 2:54 pm

Re: Problem with Design Manager tabs

Post by jakovbak »

Thank you calguy1000 and forgive me for not posting any technical or system specs, I just wanted to ask if somebody ever faced the same situation.
I have checked cPanel for this domain and mod_security was off but when I checked system specs it was ON???
Finally, I realised this cPanel is using some stupid theme where OFF/ON button looks reversed! So I thought mod_security was OFF all the time but it wasn't!!!
Don't know who is dumber, me or cPanel theme...
Thank you for your help, narrowing the solution to only two items really helped me and made me more focused.
Best regards and have a nice weekend!
jakovbak
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