[Solved] Problem with File Manager with OneEleven Admin Temp

mesaredo · Post by **mesaredo** » Thu Nov 06, 2014 5:34 pm

For some reason when I work with the OneEleven Admin Template the File Manager can't upload files. Image Manager works fine. (cms 1.11.11).

If I change Admin Template to NCleanGrey the File Manager works fine.

Some ideas why?

Thanks!

Rolf · Post by **Rolf** » Fri Mar 20, 2015 10:18 pm

Please post http://docs.cmsmadesimple.org/troublesh ... nformation

mesaredo · Post by **mesaredo** » Tue Apr 07, 2015 8:20 pm

Rolf wrote:Please post http://docs.cmsmadesimple.org/troublesh ... nformation

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Cms Version: 1.11.10

Installed Modules:

CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.4
MenuManager: 1.8.6
MicroTiny: 1.2.6
ModuleManager: 1.5.5
News: 2.14.2
Search: 1.7.11
ThemeManager: 1.1.8
Showtime: 3.3
CGSimpleSmarty: 1.7

Config Information:

php_memory_limit:
process_whole_template:
max_upload_size: 200000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:

phpversion: 5.4.22
md5_function: Encendido (Verdadero)
gd_version: 2
tempnam_function: Encendido (Verdadero)
magic_quotes_runtime: Apagado (Falso)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 320M
max_execution_time: 300
output_buffering: Encendido
safe_mode: Apagado (Falso)
file_uploads: Encendido (Verdadero)
post_max_size: 80M
upload_max_filesize: 200M
session_save_path: /tmp (1777)
session_use_cookies: Encendido (Verdadero)
xml_function: Encendido (Verdadero)
xmlreader_class: Encendido (Verdadero)

Server Information:

Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.37
Server Db Grants: Se encontró una sentencia "GRANT ALL" que aparente ser aplicable
Server Time Diff: No se encontro diferencia horaria en el sistema de archivos

----------------------------------------------

Post by **paulbaker** » Sat Apr 11, 2015 11:03 pm

mesaredo wrote:the File Manager can't upload files.

Can you be more specific? What exactly do you do and what does CMSMS do in response? Any error messages?

mesaredo wrote:(cms 1.11.11).

The system info you posted was 1.11.10.

mesaredo · Post by **mesaredo** » Sun Apr 12, 2015 2:39 pm

Hello Paul:

I found that the problem is the server. I checked the behavior with other CMS installed on the same server (with CMS version 1.11.13) and all have the same problem. However installations on other servers, run ok.

Two problems I encountered.

The first is that it does not work uploading files through the File manager (not perform file transfer to server).

The second is the left menu. Accordion effect is lost and only the little icon on the left side of each section of the menu bar was active. If I click on the gray bar they dont open the menu section. I have to place the mouse over the left icon and then make click.

If I change the theme administrator to NCleanGray everything works perfect.

Probably is something in the webserver config.

Some ideas?

Regards.

Post by **paulbaker** » Sun Apr 12, 2015 3:37 pm

I sometimes have your 2nd problem. This is resolved when the host turns off mod_security.

mesaredo · Post by **mesaredo** » Tue Apr 14, 2015 2:55 pm

Thanks Paul for your help.

Regards

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