[Solved] Wysiwyg editor disappered after update to 1.11.13

[blkj]

Hi,
I have updatet my site from 1.9.43 to 1.11.13 but now I can't edit my pages because the wysiwyg editor doesn't show on Content -> Pages -> Edit page.

I have both TinyMCE and MicroTiny installed but none of them shows up when I choose them.
I have cleared my cache a few times but it doesn't help.

My infos are:
CMS Install Information
CMS Version 1.11.13


Installed Modules
CMSMailer 5.2.2
FileManager 1.4.5
MenuManager 1.8.6
ModuleManager 1.5.8
News 2.15
Printing 1.1.2
Search 1.7.12
ThemeManager 1.1.8
TinyMCE 2.9.12
jQuery 1.2.0
CGExtensions 1.45
JQueryTools 1.3.4
SEOTools 1.5
FormBuilder 0.8.1.1
Statistics 1.1.3
Album 1.10.3
FrontEndUsers 1.26
ShopMadeSimple 0.3.8
SelfRegistration 1.6.14
CartMadeSimple 0.4.2
CGSimpleSmarty 1.7.4
Banners 2.7
vimeoplayer 1.0
CMSPrinting 1.0.5
MicroTiny 1.2.9
CGEcommerceBase 1.5.2
Cart2 1.1.3
CGPaymentGatewayBase 1.3.1
Orders 1.16.5
CGMyOrders 1.2.1
CGUserDirectory 1.4.5
Products 2.22.1
Promotions 1.2
PaypalGateway 2.4
PriceBasedShipping 1.1.3
FRTaxes 1.2.2
DestinationBasedShipping 1.1.2
Piwik 1.0.1
CMS Config Settings
php_memory_limit
process_whole_template
max_upload_size 96000000
url_rewriting none
page_extension
query_var page
image_manipulation_prog GD
auto_alias_content true
locale
default_encoding utf-8
admin_encoding utf-8
set_names true
debug false
PHP Information
Current PHP Version (phpversion) Success 5.6.5
Server Information
Server API (server_api) cgi-fcgi
Server Database (server_db_type) mysql (mysql)
Server Database Version (server_db_version) Success 5.5.42
Check database access levels (server_db_grants) Success found a "grant all" statement that appears to be suitable
Check for filesystem time differences (server_time_diff) Success no filesystem time difference found
Server Software (server_software) apache
Server Operating System (server_os) linux 3.10.54-20140916-1425-05f4076 on x86_64
Timezone Offset (tz_offset) Success 0

I hope someone can point me in the right direction since I don't know where to look to solve this.

Regards,
Bent Jensen

[PinkElephant]

Hi,

Try resetting the editor under the user preferences ('Select WYSIWYG to use').

Worked for me - more than once.

[blkj]

Hi PinkElephant,

Thanks for your input.
I have tried to reset the wysiwyg editor but it doesn't work for me. I have also tried to switch between TinyMCE and MicroTiny.
I have also tried to use ftp to rename the editor modules and then re-install the editors but it doesn't work either.
I even tried to rename all modules and then rename them back one by one to see if there should be an error in any other module that could cause this. No effect there either.
I can open the extension TinyMCE and use the demo editor, but it doesn't come up when I go to the edit page section or the new page section.

[blkj]

Hi all,

As my site is live and my business depends on it, I have deleted everything (made a backup first ) and I'm now making a whole new install from scratch.
I don't have time to debug an upgrade that doesn't seem to work.

I know that this means that I have a lot of typing to do, but now I know that I can have the site up and running as it should during this weekend.

Thanks for your input. I have not lost faith in CMSMS, I think it's a great cms system. I just don't have time for debugging.

Have a nice weekend

Regards,

Bent Jensen
Rent-Tag.dk