Products Module - Fatal Error

[zimmo]

I have tried to install the products module and its dependencies, but once installed it throws up the following error:

Fatal error: Class 'CGExtensions\jsloader\libdefn' not found in /home/poleangl/public_html/modules/JQueryTools/JQueryTools.module.php on line 124

I removed the modules and then checked what version of php was running and then upgraded it to 5.5.

Tried again but still getting this error? What do we need to do in order for this to work.

Thanks
Barry

[velden]

Post system information to start with http://docs.cmsmadesimple.org/troublesh ... nformation

[zimmo]

Thanks here is the info:

----------------------------------------------
Cms Version: 1.11.12
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.5
MenuManager: 1.8.6
MicroTiny: 1.2.8
ModuleManager: 1.5.8
News: 2.14.4
Search: 1.7.11
ThemeManager: 1.1.8
FormBuilder: 0.8.1.1
TinyMCE: 2.9.12
CGSimpleSmarty: 1.7.4

Config Information:
php_memory_limit:
process_whole_template:
max_upload_size: 64000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:
phpversion: 5.5.20
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 2048
E_DEPRECATED: 8192
memory_limit: 256M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 64M
upload_max_filesize: 64M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.40
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found

----------------------------------------------

[velden]

Try installing the dependencies one by one. If it fails you can at least narrow it down to that specific module.

[zimmo]

Now, installing them individually has worked okay. I did them in this order:

CG Extensions
CG SimpleSmarty
Jquery Tools
Products

No errors at all now, what could cause this issue then?

[Jo Morg]

There is a known issue with the upgrade procedure of the latest Jquery Tools version (1.3.4 if I'm not mistaken). The developer is aware of it and it should be fixed soon. Other than that it should work without further issues.