FormMailer Test Works = Does not send form results

[earcandy]

I have setup about 20 CMSMS sites this week all from the same template. My form and CMSMailer settings are identical on all of them. My form works fine on all the sites except this one.

On this site the CMSMailerTest works, but when the form is submitted no results are ever received.

I have tried different email destinations, I have even tried using different sent accounts. In each cmsMailerTest works but the form results are not received when the form is submitted.

Form is here:

http://parttimeonlinelawschool.com/

[staartmees]

are they all on the same hosting? posting your system information would be handy you know ...

[paulbaker]

...and is the "From address" for email: set to an email address that uses the website domain? (It should be). And have you checked your spam folders?

[earcandy]

EXACT same settings I have on our 20+ other CMSMS domains. And the MailerTest message is sent successfully.


"This message is intended only to verify the validity of the settings in the CMSMailer module. If you received it, everything is working fine."

However when the form is submitted nothing is received.

Ive tried sending to different recipients, using different SMTP servers, nothing works. Makes no sense to me since the CMSMailer test passes.

[staartmees]

possible an error in uploading FormBuilder? Try uploading FormBuilder again.

[earcandy]

Good answers but I already uninstalled and reinstalled both FormBuilder and FormTools with no change.

Still the test mailer is successful but the forms submissions seem to go nowhere.

[staartmees]

where did you get FormTools? I don't see it in the available modules.

[earcandy]

Sorry My bad...too early this am...

Not using form tools. Just FormBuilder and CMSMailer.

[Dr.CSS]

Have you checked to see if any yellow ! or red X are in system info page, can you paste your system info here as was asked in first reply...

[earcandy]

----------------------------------------------
Cms Version: 1.11.11
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.5
MenuManager: 1.8.6
MicroTiny: 1.2.7
ModuleManager: 1.5.8
News: 2.14.4
Search: 1.7.11
ThemeManager: 1.1.8
TinyMCE: 2.9.12
Captcha: 0.5.0
FormBuilder: 0.8
Gallery: 2.0.1
GBFilePicker: 1.3.3

Config Information:
php_memory_limit:
process_whole_template:
max_upload_size: 32000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:
phpversion: 5.4.4-14+deb7u12
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 2048
E_DEPRECATED: 0
memory_limit: 128M
max_execution_time: 120
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 32M
upload_max_filesize: 32M
session_save_path: /var/lib/php5 (1733)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:
Server Api: apache2handler
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.37
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found

----------------------------------------------

[velden]

EXACT same settings I have on our 20+ other CMSMS domains. And the MailerTest message is sent successfully.

Same settings on different setup servers doesn't mean much.

Fill in the form, and make sure to FILL IN the same email address as you do as FROM address in CMS Mailer. I assume you're using a form field that uses the submitted email address as the from address for the email.