Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
Hi,
I have been away a while but have just installed two fresh copies of 1.11.10 “Pinzon” on different servers.
One works perfectly, the other has all sorts of initial problems. Admin section links are opened as links as opposed to just toggling the section to be visible. Clicking apply for changes reloads the page and disables undoing edits. The worst however is WYSIWYG boxes all show the text centred but the resulting page shows it aligned left as expected.
Both were done from cpanel but I checked the versions first. The only thing I notice that is different is one is PHP v5.4 and the other is v5.3. Could this be the difference? Or has something not installed properly on the faulty one?
I am hoping someone can shed some light on this and suggest the best way to change it.
Thanks for a great CMS I am enjoying getting to know it again.
There shouldn't be a problem with fresh installs of CMSMS on either versions of PHP, provided that all other requirements are met.
However you need to provide more data from both installs for us to be able to point to potential problems...
"There are 10 types of people in this world, those who understand binary... and those who don't." * by the way: English is NOT my native language (sorry for any mistakes...).Code of Condut | CMSMS Docs | Help Support CMSMSMy developer Page on the ForgeGeekMoot 2015 in Ghent, Belgium: I was there! GeekMoot 2016 in Leicester, UK: I was there! DevMoot 2023 in Cynwyd, Wales: I was there!
Php Information:
phpversion: 5.4.30
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 2048
E_DEPRECATED: 0
memory_limit: 64M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 8M
upload_max_filesize: 32M
session_save_path: No check because open basedir active
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
Server Information:
Server Api: litespeed
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.37
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found
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And this is the one with the problems
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Cms Version: 1.11.10
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.4
MenuManager: 1.8.6
MicroTiny: 1.2.6
ModuleManager: 1.5.5
News: 2.14.2
Search: 1.7.11
ThemeManager: 1.1.8
Gallery: 2.0.1
DownloadManager: 1.5.3
Php Information:
phpversion: 5.3.28
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 64M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 8M
upload_max_filesize: 20M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.37
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found
----------------------------------------------
The issues have been there since the initial installation, so new modules will not be to blame.
SimonJ wrote:(...) the other has all sorts of initial problems. Admin section links are opened as links as opposed to just toggling the section to be visible. Clicking apply for changes reloads the page and disables undoing edits. The worst however is WYSIWYG boxes all show the text centred but the resulting page shows it aligned left as expected.
SimonJ wrote:The issues have been there since the initial installation, so new modules will not be to blame.
SimonJ wrote:(...) Or has something not installed properly on the faulty one?
Most likely something went south on the faulty one during installation (which you didn't give much details about other than being through CPanel). There is a test for assessing that: the checksum.
I would have stopped on the 1st symptoms of something being wrong, as installing additional modules just adds to the difficulty in debugging issues.
I would also try a new install (by uploading the archive through CPanel's own File Manager) on a different folder on the problematic site/account/server, and see if the problem persists.
Also see here some tips on troubleshooting CMSMS problems.
"There are 10 types of people in this world, those who understand binary... and those who don't." * by the way: English is NOT my native language (sorry for any mistakes...).Code of Condut | CMSMS Docs | Help Support CMSMSMy developer Page on the ForgeGeekMoot 2015 in Ghent, Belgium: I was there! GeekMoot 2016 in Leicester, UK: I was there! DevMoot 2023 in Cynwyd, Wales: I was there!
I must admit it took a while for me realise what was causing me problems, because the links in the admin panel do work, just not the section links. It wasn't until I started adding content in the WYSIWYG editor I stopped and thought about it.
I will have to try a manual install next weekend and if that work OK I will transfer the data across.
Php Information:
phpversion: 5.3.28
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 64M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 8M
upload_max_filesize: 20M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.37
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Server Time Diff: No filesystem time difference found
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So I will do a manual installation and see if that works, but it will have to be Saturday now.
If you have done the checksum and all comes out fine, the only other possibility I see is some restriction to javascript on the host environment (for instance you do have Open Basedir in effect on the working site which not supported, but may still allow CMSMS to work fine). There can also be permissions issues with folders and files...
"There are 10 types of people in this world, those who understand binary... and those who don't." * by the way: English is NOT my native language (sorry for any mistakes...).Code of Condut | CMSMS Docs | Help Support CMSMSMy developer Page on the ForgeGeekMoot 2015 in Ghent, Belgium: I was there! GeekMoot 2016 in Leicester, UK: I was there! DevMoot 2023 in Cynwyd, Wales: I was there!
I am going to clone the non-working site as a backup and then start by installing over the top. If that doesn't work I will clear the whole thing and do the manual install, hope that fixes it and it is not something with the host.
I have just finished a manual install, and it is the same.
This means there is something different with the host, I will see if I can track it down but I doubt it. Thanks for the help, at least the front end is fine!
Some of your issues (e.g. the admin links not toggling) remind me of mod_security problems I have had in the past. Might be worth asking your host to disable that.
