FEU unable to login

[douglas1438]

Hi guys,

Our site has lost the ability to login through FEU to access restricted pages, as far as I know no updates or amendments to the site had been made.

I have since upgraded FEU (1.23.3) and CG Extensions (1.38.1) in the hope that it might solve the problem, but all it has done is remove all the existing users.

Any help/advice would be much appreciated.

Thanks, Chris

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Cms Version: 1.11.9
Installed Modules:
CMSMailer: 5.2.2
CMSPrinting: 1.0.5
FileManager: 1.4.3
MenuManager: 1.8.6
MicroTiny: 1.2.5
ModuleManager: 1.5.5
News: 2.13
Search: 1.7.11
ThemeManager: 1.1.8
TinyMCE: 2.9.11
FormBuilder: 0.7.4
CGCalendar: 1.13.2
CGSmartImage: 1.14.1
Cataloger: 0.11.3
FrontEndUsers: 1.23.3
Showtime: 3.3
SiteMapMadeSimple: 1.2.7
CGExtensions: 1.38.10
GBFilePicker: 1.3.3
CGSimpleSmarty: 1.7
Gallery: 1.6.1
JQueryTools: 1.2.5
CustomContent: 1.9

Config Information:
php_memory_limit:
process_whole_template:
max_upload_size: 20000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:
phpversion: 5.4.14
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 2048
E_DEPRECATED: 8192
memory_limit: 64M
max_execution_time: 60
output_buffering: 4096
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 20M
upload_max_filesize: 20M
session_save_path: /tmp/ (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:
Server Api: cgi-fcgi
Server Db Type: MySQL (mysqli)
Server Db Version: 5.0.95
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
Server Time Diff: No filesystem time difference found

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[velden]

lost the ability to login through FEU

What exactly does that mean? No login form displayed? Error message?

Did you clear CMSMS cache after upgrade?

[staartmees]

Take a look in your modules: are all modules up-to-date; no module is marked in red because it needs upgrading?

Dit you clear the website cache?

[douglas1438]

Hi all,

Yes, cleared cache and all modules are up to date.

To clarify, the login form is presented to the user on the page but when you enter your username and password nothing happens. Page reloads rather than redirects to the member's page.



Thanks,

Chris

[staartmees]

if you didn't set a page to go to after login, the page reloads and the login form disappears.

[douglas1438]

Page is set to go to after a successful login, the page reloads but with form.

[douglas1438]

Does anyone have any ideas please? Really struggling with this one, have tried reinstalling etc. without success.

[velden]

I'd have a look at the web server log files (access and error).

If you didn't change anything, something else did. Maybe the hosting provider enabled/change a module (mod_security?) or upgraded php.