[SOLVED] Email sending issue with eCommerce Suite

[CapereSpiritum]

I have an eCommerce site using CalGuys eCommerce suite.

The Site Owner is NOT receiving an email when an order is placed through the site.

It IS sending emails to the buyer and to Paypal...!

CMS Mailer has been tested and is working fine.

We are deliberately using an earlier version of the eCommerce suite as the site owner needs Product Attributes and the latest version does not offer these.

CMS Version 1.11.6
Modules in use;
CGEcommerceBase 1.3.11
CGExtensions 1.31.4
CGPaymentGatewayBase 1.1
CGSimpleSmarty 1.5.3
CMSMailer 5.2.1
Cart 1.8.4
FRShipping 1.2.3
JQueryTools 1.2.4
Orders 1.13.3
PaypalGateway 2.3.9
Products 2.18.4

Can anyone tell me what's wrong here?

[Rolf]

Try upgrade cms and modules first

[CapereSpiritum]

Hi Dutch

Slight problem. The new ecommerce versions do NOT support Product Attributes which are crucial here.

I tried upgrading a different site with total crash results. Had to restore from backups.

[CapereSpiritum]

Hi Rolf

I've just installed CMSMS 1.11.9 with the latest CG Ecommerce Mods

Got detail template displaying but without Add to Cart

I have uncommented the {Cart2 sku=$entry->sku} in Detail Template. No Show.

Tried {cms_module module='Cart2' sku=$entry->sku} No Show

Also tried various combinations that only seem to duplicate problems detailed in the forum.

Do you know the {Smarty Call} required to display the cart?
I'm sure that my original problem will be cured with the up to date version.

I'm also trying to get the 'Options' to display as Dropdowns.

The is test site I'm using for now.

Don't know why I called you Dutch yesterday.... Sorry.

[calguy1000]

Did you actually give each product, and each option in the products module a unique sku? like it says in the Cart2 help.

[Rolf]

Don't know why I called you Dutch yesterday.... Sorry.

No problem, I am one

[CapereSpiritum]

Hi CalGuy & Rolf

I've added SKU's to ALL products and one set of attributes for now.
See this products detail page here

Got that sorted. Add to Cart no showing. Many Thanks for the help.

Question for CalGuy...
In previous ecommerce versions, you could add multiple attributes. And make products like:
PRODUCT NAME
Attr 'Size' with options like Large =£1.00, Small = £0.75
Attr 'Material' Gold =£5.00, Silver=£4.00, Bronze=£3.00

How do I separate the attributes (Options) into individuals as per previous ecommerce attributes.
So that someone could select: Large & Gold for a total of £6.00

The current shop I'm working on is a fast food takeaway with a delivery service. You can see from the options on the page I've linked to that the product has 3 options: Size, Side Dish and Dips. Only the size is price based whilst the other two options are zero rated.

This won't necessarily be the case throughout the shop.

I've looked at the Field Definitions, but that looks like it would apply to ALL products. There will be many products in this shop that won't include Side Dishes.

Once again, thanks for your help.
Simon

[Adheera]

I have an eCommerce site using CalGuys eCommerce suite.

The Site Owner is NOT receiving an email when an order is placed through the site.

It IS sending emails to the buyer and to Paypal...!

Same problem here:
Email to the buyer, no email to the site owner.
Payment not installed, not required

I installed all a few days ago.
----------------------------------------------
See http://forum.cmsmadesimple.org/viewtopi ... 08#p304508 for installed list

[CapereSpiritum]

Actually, I was a complete muppet....
I had not added the admin email into the Orders preferences section...

Doh...!

Teach me not to rush things in future...

[Adheera]

Thanks Capere Spiritum,
One problem solved.

[Adheera]

And make products like:
PRODUCT NAME
Attr 'Size' with options like Large =£1.00, Small = £0.75
Attr 'Material' Gold =£5.00, Silver=£4.00, Bronze=£3.00

How do I separate the attributes (Options) into individuals as per previous ecommerce attributes.
So that someone could select: Large & Gold for a total of £6.00

In Product Manager--> Tab Items
On the right side of the line of an item there are 4 icons
The first is Edit Product Options
There you can put p.e.
SKU (unique number) Text Price Adjustment
100 Gold 0
101 Silver -1.00
102 Bronze -2.00