Default Page (landing page) not Loading

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C1IWorks
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Default Page (landing page) not Loading

Post by C1IWorks »

Hello Everyone

Website: ImageWorksVeterinary.com

Background: We acquired this website through a purchase and we are putting it on a different webserver. I can login to the admin backend.

Problem: We cannot get the homepage to load, it has no HTML code whatsoever.

Attempts to Fix: In doing some digging: It seems the $html variable is not getting handed the code outlining the 'home' template. I'm guessing a library problem or destination problem. I can place an echo so far down until it doesn't appear anymore.

Code where it stops:

Code: Select all

$pageinfo = PageInfoOperations::LoadPageInfoByContentAlias($page);


if (isset($pageinfo) && $pageinfo !== FALSE)
{
	$gCms->variables['pageinfo'] =& $pageinfo;

	if( isset($pageinfo->template_encoding) && 
	    $pageinfo->template_encoding != '' )
	{
	  set_encoding($pageinfo->template_encoding);
	}
	
	

	if($pageinfo->content_id > 0)
	{
		//can get here
		$manager =& $gCms->GetHierarchyManager();
		$node =& $manager->sureGetNodeById($pageinfo->content_id);
		echo "can get here9";  //cant get here
		if(is_object($node))
		{
			$contentobj =& $node->GetContent();
			$smarty->assign('content_obj',$contentobj);
		}
	}
Resolution: Can someone help me to figure out why it can only go so far? Thanks
Last edited by C1IWorks on Mon Sep 23, 2013 8:37 pm, edited 1 time in total.
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Jo Morg
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Re: Default Page (landing page) not Loading

Post by Jo Morg »

C1IWorks wrote:I can login to the admin backend.
That's good. We need more data: CMSMS version, system info, etc, which you can get on the admin console. If you feel lost here is a page with some troubleshooting tips.
Also here you can find how to do a typical server move.

PS: Avoid changing the source code. You won't get any support if you do, according to the forum rules.

HTH
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
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C1IWorks
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Joined: Thu Sep 19, 2013 2:32 pm

reply

Post by C1IWorks »

Of course. Newbie post mistake.

I was only adding the echo to find out where it was failing. No other source code has been modified.

Versions below:


PHP: 5.2.17

CMS Install Information:

CMS Version

1.5.4

Installed Modules

CMSMailer 1.73.14

FileManager 0.4.5

MenuManager 1.5.3

ModuleManager 1.2.1

News 2.9.3

nuSOAP 1.0.1

Printing 0.2.6

Search 1.5.3

ThemeManager 1.1.0

TinyMCE 2.4.13

TemplateManager 0.2

Album 0.9.2

Archiver 0.2.3

Calendar 0.8.2

CGExtensions 1.15.3

CompanyDirectory 1.1.7

FormBuilder 0.5.3

FormBrowser 0.2.3

NMS 2.2.2

PageBlocks 0.1.5

Quizzard 0.8.1

Config Information

php_memory_limit:

process_whole_template: false

max_upload_size: 7000000

default_upload_permission: 664

assume_mod_rewrite: false

page_extension:

internal_pretty_urls: false

use_hierarchy: false

debug: false

output_compression: false

root_url: http://www.imageworksveterinary.com

root_path: /home/content/94/11770594/html/ (0705) Success

previews_path: /home/content/94/11770594/html/tmp/cache (0705) Success

uploads_path: /home/content/94/11770594/html/uploads (0705) Success

uploads_url: http://www.imageworksveterinary.com/uploads

image_uploads_path: /home/content/94/11770594/html/uploads/images (0705) Success

image_uploads_url: http://www.imageworksveterinary.com/uploads/images

use_smarty_php_tags: false

locale:

default_encoding: utf-8

admin_encoding: utf-8

PHP Information:

Current PHP Version (phpversion): 5.2.17 Success

md5 function (md5_function): On (True) Success

GD version (gd_version): 2 Success

tempnam function (tempnam_function): On (True) Success

Magic quotes in runtime (magic_quotes_runtime): Off (False) Success

PHP Effective Memory Limit (memory_limit): 64M Success

Maximum Execution Time (max_execution_time): 30 Caution

PHP Safe Mode (safe_mode): Off (False) Success

Session Save Path (session_save_path): /home/content/94/11770594/tmp (0755) Success

Checking if the httpd process can create a file inside of a directory it created (create_dir_and_file): Success

PHP register_globals (register_globals): Off (False) Success

PHP output_buffering (output_buffering): On Success

disable_functions in PHP (disable_functions): Success

PHP Open Basedir (open_basedir): Success

Test for remote URL (test_remote_url): Success
fsockopen: Connection ok! Success
fopen: Connection ok! Success

File uploads (file_uploads): On (True) Success

Maximum Post Size (post_max_size): 33M Success

Maximum Upload Size (upload_max_filesize): 32M Success

Basic XML (expat) support (xml_function): On (True) Success

Test file_get_contents (file_get_contents): On (True) Success

Test ini_set (check_ini_set): On (True) Success

Server Information:

Server API (server_api): cgi-fcgi

Server Database (server_db_type): MySQL (mysql)

Server Database Version (server_db_version): 5.0.96 Success

Server Software (server_software): Apache

Server Operating System (server_os): Linux 2.6.32-358.11.1.el6.nfsfixes.cve20132224.x86_64 On x86_64

Permission Information

tmp: /home/content/94/11770594/html//tmp (0705) Success

templates_c: /home/content/94/11770594/html/tmp/templates_c (0705) Success

modules: /home/content/94/11770594/html//modules (0705) Success

File Creation Mask (umask): /home/content/94/11770594/html/tmp/cache (0705) Success

config_file: 0604 Failure

config.php writable. It is more safe if you change permission to read-only
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Jo Morg
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Posts: 1973
Joined: Mon Jan 29, 2007 4:47 pm

Re: Default Page (landing page) not Loading

Post by Jo Morg »

It's quite an old version... so this is what I would do:
  1. Make sure you have a full back up;
  2. Take a look at config.php to make sure paths, URL's, and DB settings are correct for the new server;
  3. Retest the site;
  4. Upgrade using the recommended steps;
Links:
http://docs.cmsmadesimple.org/upgrading ... nformation
http://docs.cmsmadesimple.org/upgrading/old-versions

Please make sure you read both links: they both have pertinent documentation related to the issue.
Also, keep in mind that some modules may not have been upgraded in sync with CMSMS and may fall short at some point. Be careful and try to search the Forge for possible problems.
It is also recommended to upgrade php version at some point in the upgrade process (immediately before CMSM 1.7.1 if I recall correctly...).

HTH
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
C1IWorks
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Joined: Thu Sep 19, 2013 2:32 pm

Re: Default Page (landing page) not Loading

Post by C1IWorks »

OK -

So before I went crazy and did an update. I reloaded the include.php file.

Now I'm getting this error:

Code: Select all

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/94/11770594/html/include.php:3) in /home/content/94/11770594/html/include.php on line 36

Fatal error: Class name must be a valid object or a string in /home/content/94/11770594/html/index.php on line 230

Thoughts?
C1IWorks
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Posts: 5
Joined: Thu Sep 19, 2013 2:32 pm

Re: Default Page (landing page) not Loading

Post by C1IWorks »

Ok -

I reloaded the index.php from my original download and I've got images to appear.

Now I'm getting:

Code: Select all

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/94/11770594/html/include.php:3) in /home/content/94/11770594/html/include.php on line 36

Warning: Cannot modify header information - headers already sent by (output started at /home/content/94/11770594/html/include.php:3) in /home/content/94/11770594/html/index.php on line 328

Thoughts?
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Jo Morg
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Posts: 1973
Joined: Mon Jan 29, 2007 4:47 pm

Re: Default Page (landing page) not Loading

Post by Jo Morg »

If you transfered the files via FTP, chances are that some got corrupted. You should try an alternative method (check links to docs).
Also you should upgrade as suggested. Besides being a security risk not doing so, you won't get much help as, usually, only the last two version are officially supported.
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Condut | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
DevMoot 2023 in Cynwyd, Wales: I was there!
C1IWorks
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Posts: 5
Joined: Thu Sep 19, 2013 2:32 pm

Re: Default Page (landing page) not Loading

Post by C1IWorks »

Re-uploaded all core files and it solved the problem.

Please mark as solved. Thank you!
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Dr.CSS
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Re: Default Page (landing page) not Loading

Post by Dr.CSS »

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