Blank pages in backend (Global settings and pages)

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moonie
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Blank pages in backend (Global settings and pages)

Post by moonie »

Hi everyone

I ran into a weird problem on one of my client's servers. Tried installing a clean 1.11.4 up to 1.11.6, but I get an empty page when opening the "Pages" list and a completely blank page when opening the "Global settings" with the OneEleven theme (see attachments). When switching to NCleanGrey theme I am able to open the pages list, but when clicking on the default "Home" to edit it I get the complete blank page again. Opening the Global settings now gives me

tinyMCE.init({ mode : "exact", elements : "mt_sitedownmessage", body_class : "CMSMSBody", content_css : "

When I disable MicroTiny I can access both these sites. I tried changing its permission to 777, no change though.

I've experienced a lot of checksum errors on all these 3 blank installations, even when redownloading and reuploading the files they won't disappear (tried with FileZilla and FlashFXP).

Is there anything else I could try to get rid of these 2 problems (blank pages when using a wysiwyg and those checksum errors), or am I dealing with a hopelessly screwed hosting in that case, as I haven't come across such problems in the 8 years I am using CMSms.

---------------------------------------------
Cms Version: 1.11.6

Installed Modules:
CMSMailer: 5.2.1
CMSPrinting: 1.0.4
FileManager: 1.4.3
MenuManager: 1.8.5
MicroTiny: 1.2.5
ModuleManager: 1.5.5
News: 2.12.12
Search: 1.7.8
ThemeManager: 1.1.8

Config Information:
php_memory_limit:
process_whole_template:
output_compression:
max_upload_size: 20000000
url_rewriting: none
page_extension:
query_var: page
image_manipulation_prog: GD
auto_alias_content: true
locale:
default_encoding: utf-8
admin_encoding: utf-8
set_names: true

Php Information:
phpversion: 5.3.16
md5_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_STRICT: 0
E_DEPRECATED: 0
memory_limit: 16M
max_execution_time: 30
output_buffering: On
safe_mode: Off (False)
file_uploads: On (True)
post_max_size: 20M
upload_max_filesize: 20M
session_save_path: No check because open basedir active
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)

Server Information:
Server Api: apache2handler
Server Db Type: MySQL (mysqli)
Server Db Version: 5.0.95
Server Db Grants: Could not find a suitable "GRANT ALL" permission. This may mean you could have problems installing or removing modules. Or even adding and deleting items, including pages
----------------------------------------------
Attachments
Empty pages list
Empty pages list
Blank settings
Blank settings
Checksum errors
Checksum errors
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Dr.CSS
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Re: Blank pages in backend (Global settings and pages)

Post by Dr.CSS »

Have you tried uploading the tar.gz on the server side file manager and unpacking it there, the FTP account may not be set correctly, some times it isn't the same owner as server file manager, or you may be getting corrupt uploads...
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Rolf
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Re: Blank pages in backend (Global settings and pages)

Post by Rolf »

Can you increase php memory limit?
http://docs.cmsmadesimple.org/installat ... mory-limit

Grtz. Rolf
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moonie
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Re: Blank pages in backend (Global settings and pages)

Post by moonie »

Hello Dr.Css and Rolf

Thanks for your input. Unfortunately the file manager on the server has no option to unpack the tar.gz and it neither worked via a php script, so no luck with that. Next step is to contact the host, can't be I'm their first customer with such problems...
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velden
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Re: Blank pages in backend (Global settings and pages)

Post by velden »

Do you use 'binary mode' for file transfer in FileZilla?

Think it can be configured per site and as a default. Should NOT be in ASCII of automatic.
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moonie
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Re: Blank pages in backend (Global settings and pages)

Post by moonie »

Yes they where transferred in binary mode (I had it on automatic before and switched for the 1.11.6 test), forgot to mention this.
spiriralph
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Re: Blank pages in backend (Global settings and pages)

Post by spiriralph »

go to user "User Preferences" change Administration Theme to "NCleanGrey" then to Default
check pages
you can add a new user?
then log in with your new User
and check the content page if not
go to user "User Preferences" change Administration Theme to "NCleanGrey"
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