1.11.6 install - admin menus not working [Solved]

Help with getting the CMS CORE package up and running. This does not include 3rd party modules, PHP scripts, anything downloaded via module manager or from any external source.
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calguy1000
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Re: 1.11.6 install - admin menus not working

Post by calguy1000 »

It works just fine here on two or three different installs.

Check your javascript error console for errors. Check your apache error log too.

Many times problems like this have been caused by
a: poorly behaving plugins, modules or UDT's that effect the HTML output and therefore break the html/javascript.
b: browser plugins that do weird things (they can have bugs that effect the behavior of browsed pages).
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Wishbone
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Re: 1.11.6 install - admin menus not working

Post by Wishbone »

I have that exact same issue, but only when I'm in CGBlog for some reason. I'll check the JavaScript console and report back. Only tested on Chrome.
calguy1000
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Re: 1.11.6 install - admin menus not working

Post by calguy1000 »

The OneEleven admin theme uses the jquery cookie plugin.

if that plugin is not getting included for some reason (like if your upload failed) or you have permissions problems, or the files are corrupt... you would get this error.
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calguy1000
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Re: 1.11.6 install - admin menus not working

Post by calguy1000 »

I just remembered. I bet your host is using mod_security. mod_security SUCKS, and BLOWS (at the same time). We do not support mod_security.

Double check with your host that mod_security is not messing with you. Mod Security is an http level FIREWALL with arbitrary rules, Your host should whitelist all of your site(s).
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uniqu3

Re: 1.11.6 install - admin menus not working

Post by uniqu3 »

It is possible that jquery.cookie plugin is blocked by ModSecurity, please consult your Host if thats the case.

Edit: well Calguy replied above already while i was writting ;)
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paulbaker
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Re: 1.11.6 install - admin menus not working

Post by paulbaker »

Just to confirm this is one of the symptoms of mod_security I have with my host. They whitelist mod_security rule 950004 for me and all is well. Takes my host less than 5 minutes.
nalecu
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Re: 1.11.6 install - admin menus not working [Solved]

Post by nalecu »

I had the exact same problem (using 1.11.7), and with help from my (extremely helpful) host we nailed it down!
I'm posting this for future references for others that may find themselves in the same boat.
1. My host disabled rule 950004 (don't know what's inside it, I'm not a server admin) and it didn't work.
2. by inspecting the error logs on the server I found that even when clicking the icon to the left of the menus (which worked) a 406 error was logged
3. after further googling and reading, it seems mod_security throws a block on any file that contains "cookie" within it's name, in our case the "culprit" is jquery.cookie.js; now, I'm no programmer and I was in no mood whatsoever to change the file name and find it's occurences within all of the CMSMS code
4. luckily for me, my host also disabled rule 959004 (don't know what's inside that either) and - for now - everything's peachy!

So here's the bottom line: you either disable mod_security alltogether, either by help from your host or using .htaccess (if server permissions allows for that), or you disable rules 950004 and 959004, also with help from you host. Your milage may vary!
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