[SOLVED] Issue with Form Builder

[jonnytm]

Hi all

After the latest upgrade I cannot get the form made simple to run any longer. Whatever I try, I always get

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The following From address failed: name@domain.com (*)
SMTP server error: 5.1.0 sender rejected (497)
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(*)displays the emailaddress I enter when filling out the form.

The issue seems to be that the mailserver does not accept an sender emailaddress that is not hosted by them. But in the CMSMailer settings I entered the correct address (same as domain of website).

Help muchos appreciatos!

[velden]

CMSMailer settings will be overruled when using Form Builder's 'Email "Fromaddress" Field'. in that case the mail uses the email address of that field (filled in by visitor) as From address.

Some hosting providers do not like that.

You might consider using 'sendmail' in CMSMailer instead of 'SMTP'. Maybe that's allowing you to use another from address. Of course you need to test that.

Else, delete the email-field from FormBuilder and use an normal text input field for the email address. In the 'Send results to...' field configure an existing, allowed email address. After that make sure the new field is used in the email template.

Disadvantage of course is that you need to copy/paste the email address if you want to reply.

[jonnytm]

Using a regular text-field did the trick.

Thanks, that was super quick!