[solved] NMS Process Bounces -> Internal Server Error

[map_1961]

Hi.

We run cmsms 1.11.4. and all modules are up -2 - date.

The abuse department of our hoster contacted us after sending out nms newsletter taht to many recipients bounce messages.
So i tried 2 hit the >>Process Bounces<< button.
After 45 seconds an internal server error appears.
The nms preference setting is:

Bounce Limit: 2
Bounce Message Limit: 100

Is there another option than searching and manually deleting up to 500 recipients?
I remember that in former versions of cms and nms it was possible to delete recipients with bounced messages automaticly.


Thankx
map_1961

[map_1961]

Thats how i solved the issue:

Open the mailer of the mailaddress given in nms seetings.

I found > 1000 bounced mails from latest three newsletters.
I deleted all bounced emails prior than latest newsletter - so the amount of mails in inbox was dramaticly reduced to < 500.

This could be handled by the NMS bounce email process.

So if you will have same problem sometime do like this.

Cheers

map_1961